Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

January 25, 2022

We use the FAQ part of this app and it's very easy to use. Outstanding customer service. Highly recommended.

Atomic Cherry
Australia
Almost 3 years using the app
January 28, 2022

Very happy with the app and their customer service. I would use this on any other future sites i create also.

Stream To Your Car
United States
7 months using the app
April 26, 2019

It works great. Very attractive pages quick responded. Thank you so much.
The customer support team did well.

Theshirtfactory
India
Over 1 year using the app
March 17, 2021

Good Service, Good service, Good service, Good service, Good Service, Good service, Good service, Good service

Tails Pet Centre
Australia
Over 1 year using the app
April 20, 2021

It has been a great FAQ page for our business and would highly recommend them to anyone looking for a FAQ page

Premier Paddle Boards
Canada
2 months using the app
June 27, 2018

Good overall, I would like to have some more options to customize my helpdesk though. Like change the font etc.

Codex Anatomicus
United Kingdom
4 months using the app
January 8, 2020

FEEDBACK: I wish i could create more than 1 FAQ page.
Perfect for FAQ. Very clean. and looks great on website

Horticulture Lighting Group
United States
About 1 year using the app
June 5, 2021

very helpful app and great, user friendly and easy to use, my store is just new and im going to upgrade it later

Ozhotdeal.com.au
Australia
About 2 hours using the app
January 6, 2022

Easy to use and customisable FAQ with great support when we had a conflict with another app. Highly recommended!

iSeeVC
Australia
6 months using the app
May 23, 2019

Really easy to build a descriptive FAQs page. The result is professional an clean. Great app to improve your store

Veneno
Mexico
41 minutes using the app