Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

Edited March 30, 2020

Love this feature, it help customer to find out answer themselves. Reduce the time and costs of customer service.

PayandPack.com
United States
4 days using the app
Edited July 27, 2020

Nice app !!. Five stars !!. It has everything I need !! Very easy to use. Price is also good. Highly recommended

CUITISAN.HK
Hong Kong SAR
7 days using the app
Shark Byte, Inc replied July 27, 2020

Hello CUITISAN.HK,

Thank you for using Help Center app and for your kind review!

Please note that we have an optional contact form page. You can enable it by navigating to HC Settings > Content.

If you have any questions regarding the app - please contact us - support@eoscity.com.

Kind regards!
HC support team

Edited March 3, 2019

Installed Help Centre but needed a couple of changes to it. Help Centre response and customer service was five star.

Calamazag Plant Nursery
United Kingdom
12 days using the app
November 4, 2020

Find the app straightforward and very easy to use! The interface also looks great with a few nice looking templates.

Boldenusa.com
United States
8 months using the app
February 8, 2021

Awesome app! Super easy to use, looks good and professional, and the pricing is really affordable. Highly recommend!

Good Protein
Canada
8 months using the app
June 5, 2019

Works great, very happy AAA+++++++++++++++++++!! Design is great, and being able manage content by dragging is awesome

luvele EU
Germany
About 1 year using the app
August 16, 2021

Very useful app and easy to use. Has all the important customisation you need. Support is also very quick and helpful.

Mealami
Australia
Almost 4 years using the app
June 10, 2021

Works perfectly, Support is spot on when needed. in fact I only had to use their support once during the past two years.

Raw Cut
United Arab Emirates
About 2 years using the app
May 28, 2019

Excellent format and very easy to use! I would highly recommend this app for anyone building a FAQ page or knowledge base.

Smart Home Gadgets
Canada
6 months using the app
February 10, 2020

Easy app to edit yourself. Good features on the free version. Superb customer service and customization. Ugly Templates.

True African Art
United States
Over 2 years using the app