Reviews (219)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

October 26, 2024

QuickReply.ai has revolutionized our marketing game on Shopify! The integration of WhatsApp API for automation has skyrocketed our ROAS, bringing in incredible returns on our campaigns. What truly sets QuickReply.ai apart is their exceptional customer support, particularly from our dedicated success manager Rahul Sharma, who goes above and beyond to ensure our success. Using the platform is a breeze, making it effortless to engage with our customers and drive sales. Highly recommend!

Everdion
India
8 months using the app
August 23, 2024

The most supportive team I have ever come across. Their approach towards providing service is very collaborative. Even if they don't know the solution to any problem we have, they make sure they collaboratively help us find the solution. The interface is easy to navigate, the onboarding was very smooth. Highly recommend.

Skin Bae
India
About 1 month using the app
August 10, 2024

Quick Reply.ai has truly transformed the way we handle customer interactions. As a business, our top priority is providing prompt and accurate responses to our customers, and Quick Reply AI has made this incredibly easy. The customer support team and relationship manager are also co-operative tried to resolve our issue immediately.

Your Gift Studio
India
Over 1 year using the app
August 6, 2024

We've started using QuickReply for our business, and I must say, it's been a smooth experience. The interface is easy to navigate, making it simple to connect with customers directly. I appreciate the convenience they offer by being just a call away when needed, and I value the ability to customize some of their features. It's definitely a helpful tool for anyone looking to streamline their online communication process with customers.

HairOriginals
India
6 months using the app
August 2, 2024

We recently integrated Quickreply into our Shopify store for WhatsApp marketing. Initially, we were apprehensive due to previous negative experiences with other platforms. However, Quickreply exceeded our expectations with their excellent service. From the seamless integration process to setup and ongoing customer support, they have proven how powerful WhatsApp can be as a tool for small businesses.

A special thanks to Rahul and Deepansh for their exceptional assistance in making the entire experience smooth, effective, and efficient. We highly recommend Quickreply to anyone looking for reliable WhatsApp marketing solutions.

Craftribal
India
7 months using the app
August 1, 2024

Quickreply is an amazing platform.The Auto responding templates/campaigns and setting up the entire workflow was super smooth. Their customer service is very helpful and prompt in assistance. We are very happy with their services.

Numakers
India
About 1 month using the app
July 31, 2024

The customer service is exceptionally prompt, which is the best part. While most apps have all the features, for us, being non-technical, the quick response from the technical and customer service team was a crucial factor in choosing Quickreply. The team is always ready to help and ensures things happen swiftly. Our concerns are addressed immediately. Keep up the great work!

Estuary World
India
4 months using the app
July 27, 2024

Customer service is extremely prompt. That's the best part. Most apps have all the features, but for us , since we are non technical guys, response from the technical and customer service team was an important factor to choose Quickreply. The team is ever ready to get things going. Response is very quick and things happen quickly. Our concerns are addressed promptly. Keep up the good work!

Ayushoveda
India
4 months using the app
July 23, 2024

We highly recommend QuickReply for all your WhatsApp marketing needs.

From start to finish, the process has been smooth and well-supported. The API is incredibly reliable and accurate, making it easy to send out messages efficiently.

Anytime we have a question, the support team is always quick to respond and very helpful, often providing assistance directly through WhatsApp.

Wellfa
India
2 months using the app
July 17, 2024

5 Reason why I am suggesting this,

1. Quick Reply is easy to setup with Shopify store.
2. The dashboard is user friendly and easy to understand.
3. The customer support is very good.
4. It is very useful tool for business.
5. The backed support is excellent.

Lakshmi Boutique
India
4 months using the app