Reviews (219)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

July 4, 2024

Quickreply is an affordable solution for brands looking to scale themselves via whatsapp. We found it much better than other competitors in the market. It has helped us reach more customers via whatsapp and solve their queries quicker.
QR broadcast marketing with various re-attempts has also helped us gain sales.
Their customer service is also quick and they have a solution to all your problems! I would recommend it to fellow middle scale brand owners as well!

The Fun Company
India
4 months using the app
April 19, 2024

Our experience with QuickReply has been nothing short of fantastic. Since bringing our brand on board, we've seen a significant improvement in our ability to recover abandoned carts and capture new leads. What really stands out is the support team at QuickReply. They've been incredibly helpful and responsive, guiding us through any challenges we've faced. With QuickReply, we feel more confident than ever in our ability to re-engage customers and boost sales. We're thrilled with the results and would highly recommend QuickReply to any D2C business looking to improve their conversions.

MyHues Cosmetics
India
8 months using the app
April 5, 2024

I am super satisfied with Quickreply’s services . They are so far the best in their pricing and services. They have always been very prompt and responsive whenever I have Had any problems or queries . I highly recommend them to all the upcoming start-ups without them scaling the business is now unimaginable for me.

Jeeaayanu Fashion
India
Over 1 year using the app
March 18, 2024

We have been using Quickreply for the past 3 years. It has seamlessly integrated with our operations, significantly improving communication with our customers. The support team is nothing short of stellar; they are quick to respond, incredibly supportive, and bring a wealth of WhatsApp marketing knowledge to the table.

One of the standout features has been the exceptional bot builder with amazing flexibility to build bots easily and fast.

Magicleaf
India
Over 2 years using the app
March 5, 2024

Hi, we are very happy with the service and application. Quick reply gives us templates and work flows to offer nudges. We get on an average 15%-20% conversion monthly from the abandon carts and nudges combined.

IntimateQueen
India
4 months using the app
February 29, 2024

We used this app to automate messages via WhatsApp, amazing results and abandon cart ratio decreased 20%

Tessara
India
23 days using the app
January 27, 2024

I recently started using Quickreply, and I must say, it has transformed the way I handle messages on my shopify. The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service provided by Utkarsh.

Utkarsh's quick attention to our requests made our experience with Quickreply even more enjoyable. It's rare to find such a dedicated and responsive support team member. He not only addressed our concerns promptly but also went the extra mile to ensure that we felt valued as users.

The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Big shoutout to Utkarsh and the Quickreply team for their commitment to customer satisfaction and for creating a fantastic application. Keep up the great work!

Meadbery
India
29 days using the app
November 2, 2023

It's a splendid product. They are affordable and do special customisations too!
We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.
Highly recommended for small/ growing businesses!!!

Amama
India
Over 1 year using the app
October 18, 2023

We utilize Quick Reply for WhatsApp Marketing, covering a range of uses from broadcasting messages to addressing abandoned shopping carts, among other functions. While the application itself is quite efficient, what truly stands out is the exceptional service provided by the team behind it. They are incredibly dedicated and consistently available to assist and resolve any technical issues, bugs, or general inquiries we encounter. The application is outstanding, and so is the team supporting it. We want to express our gratitude to Neha and Rahul for their invaluable assistance whenever we need it.

rigoindia
India
About 1 year using the app
September 1, 2023

It has been a very useful tool for our business and the support team is pretty active. Their prompt problem solving and adaptable panel has made our business communications much more easier and efficient. We would strongly recommend the tool for every business owners who are looking for a quick and easy solutions to their daily customer interactions.

The Zen Crystals
India
6 months using the app