Reviews (219)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.

December 9, 2024

QuickReply has been a game-changer for our Shopify store over the past two years! The app is user-friendly and has streamlined our customer interactions significantly. Their customer support is top-notch—special shoutout to Rochan, who always resolves our queries instantly. Highly recommend!

Sassoon Fab
India
Over 2 years using the app
December 9, 2024

We have been using Quickreply for all of our WhatsApp requirements, right from customer chats to broadcast Ad campaigns. The platform is pretty user-friendly, and the QR Team is hands on with prompt resolution to all our queries. The experience so far has been super smooth with organized and easy to filter out chats.

COSSET CLOTHING
India
About 1 year using the app
Edited June 22, 2025

"I've been using Quickreply for my WhatsApp needs, and I must say, their service is exceptional! The platform is user-friendly, reliable, and offers excellent features for business communication. Their customer support is prompt and always helpful. Highly recommended for anyone looking to enhance their WhatsApp engagement! "

Namyaa Skincare
India
About 2 years using the app
December 2, 2024

We recently had the pleasure of working with Quick Reply for my WhatsApp marketing needs, and I couldn't be more impressed! Their service is incredibly efficient and user-friendly, making it easy to reach my audience effectively. The team is knowledgeable and responsive, always ready to assist with any queries I had.

What stood out the most was their ability to customize campaigns to fit my brand's voice and goals. The broadcast features are seamless, allowing me to connect with my customers in a timely manner. I've seen a significant increase in engagement and customer feedback since I started using their services.

Overall, I highly recommend Quick Reply for anyone looking to enhance their marketing strategy through WhatsApp. They truly deliver results and make the process enjoyable! Five stars all the way!

Maison De Fouzdar
India
2 months using the app
November 22, 2024

Quickreply.ai has truly streamlined our customer communication process. The platform's user-friendly interface and automation capabilities have helped us engage with customers efficiently, saving us valuable time and resources.

Trase Footwear
India
2 months using the app
November 22, 2024

We've been using Quickreply for over 4 months now and it has proven to be an effective tool for us.

The platform’s features WhatsApp, have optimised our communication and made campaign management much more efficient.

Saloni and Rinkesh have been helpful in assisting us with campaign setup and providing timely support whenever needed along with helping whenever needed!

Highly recommended!

Mama Nourish
India
4 months using the app
November 20, 2024

The app has been a great addition to our customer support and has been helpful in managing customer order tracking and replies. Customer support has prompt and responsive and so far the experience has been great. The team is quite helpful in creating marketing campaigns and broadcasts.

Indirookh
India
6 months using the app
November 13, 2024

This has had a marked improvement in our CRO and has really helped us convert a lot of visits into purchases. The support team is also very helpful which has been critical in decision to implement this module into our ecom business.

Acacia Garden Center
United Arab Emirates
4 months using the app
November 7, 2024

The App is awesome. I have personally loved it. It is easy to use, cost-effective, and streamlines all communications in one place. And helps communicate with customers very easily through What's App.

Their team is immensely helpful in all our endeavors. Could not recommend enough!

ironyhome
United Arab Emirates
About 2 months using the app
October 26, 2024

Efficient and Effective WhatsApp Marketing with Quick Reply!

We've had a fantastic experience with Quick Reply for our WhatsApp marketing needs! They made it easy for us to send broadcasts and stay engaged with our audience. Their platform has been helpful in our customer remarketing efforts, helping us reconnect with past customers in a personalized way. Highly recommend it for seamless customer outreach and engagement for D2C brands!

Environmanly
India
10 months using the app