Reviews (219)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.
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This app has completely transformed how our business handles WhatsApp marketing and customer communication. The interface is intuitive and the features are exactly what we needed to streamline our messaging workflows. What really sets this service apart is the outstanding customer support. Special mention to Debanita who went above and beyond to help us implement the system. Highly recommend this app for any business looking to leverage WhatsApp as a marketing and communication channel!
We've been using QuickReply for over a year now, and it has truly transformed our WhatsApp communication. From handling customer queries to order-related messaging, the platform is seamless and user-friendly. The support team is always responsive and ensures smooth operations. Highly recommended.
I had been looking at a comprehensive whatsapp platform suitable for my needs since a long time now and I must say, I am really happy and satisfied with QuickReply. It has made handling conversations from different platforms and the vast number of queries really easy, made a lot of things simpler through automation and above all, their client support is amazing. You ask them and it's done. Keep it up!
We moved away from interakt to quick reply to track sales through our campaigns and sales coming in from the automation flow. Right from the onboarding process till analysis and reporting quick replies were very user-friendly and efficient, especially the catalog automation along with the automated bots that enable us to convert lot of customers who had placed COD and had contacted was small queries this significantly helped us improve our overall ROI.
We have been using Quickreply for all of our WhatsApp requirements, right from customer chats to broadcast Ad campaigns and all order related communication with our cx. The platform is very user-friendly, and the QR Team is hands on with prompt resolution to all our queries. The experience so far has been super smooth.
We have been using Quickreply for all our WhatsApp requirements, from customer chats to broadcast Ad campaigns. The platform is user-friendly, and the QR Team is hands-on with prompt resolution to all our queries. The experience so far has been super smooth with organized and easy-to-filter-out chats.
After trying multiple WhatsApp API solutions, including Pragma, Bitespeed, Interakt, and AI Sensy, we’ve finally settled with QuickReply and I must say, it’s been a game-changer for our business.
A special shoutout to QuickReply for offering best-in-class features and, more importantly, for their exceptional customization capabilities. Over my 4-year journey with various providers, I haven't seen anyone match this level of tailored support. Whether it's automating eCommerce flows or configuring unique campaign requirements, they’ve delivered beyond expectations.
Initially, I was skeptical about investing ₹16,000/month for the Plus Plan, but it’s turned out to be worth every penny for the features and support they provide.
The onboarding and implementation process can take around 10-20 days, depending on your specific requirements. I’d like to personally thank Deepash, Rahul, Rinkesh, and the technical team for their dedication and understanding of our needs.
The only feature I’m currently missing is WhatsApp Pay, and I’m hopeful they’ll roll it out soon!
Highly recommend QuickReply for anyone looking to scale their business through WhatsApp automation!
This application has worked well for us. The automatic retry and shopify segment integration has made broadcasting easy.
Managing an e-commerce store like Radheys is no small task, especially in today’s competitive market. For us, creating a great customer experience isn’t just a goal it’s at the heart of everything we do. But keeping up with every lead and interaction can be overwhelming.
That’s where Quick Reply made all the difference. Their advanced automation system and incredibly supportive team have made it so much easier for us to connect with our customers and deliver the experience they deserve. If you’re a small or medium business looking to grow, I can’t recommend them enough.
Great Solution for WhatsApp Integrations
This app is excellent for integrating WhatsApp into your store operations. It streamlines communication with customers and enhances overall engagement. The customer support team is responsive and very helpful, assisting promptly with any issues related to the app or the WhatsApp API. Highly recommended for businesses looking to leverage WhatsApp for better connectivity with their customers!
