Reviews (219)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong WhatsApp‑first marketing and automation tool that saves time and boosts revenue. It’s praised for abandoned cart recovery, COD‑to‑prepaid flows, segmented broadcasts, and order‑related journeys like alerts, tracking, NDR, and reviews. The interface, onboarding, and Shopify integration are described as smooth, with reliable performance at scale. Support is frequently called best‑in‑class, especially for non‑technical and growing brands.
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Excellent Support & Seamless Experience!
I had a great experience with the QuickReply team. Their support was prompt, professional, and super helpful. I faced a few issues with WhatsApp API integration, especially related to catalog messaging, and they resolved all my queries in a single call. The team is knowledgeable and ensures you get the right guidance. I'm fully satisfied with their service and highly recommend them to anyone looking for reliable WhatsApp integration solutions!
The setup was incredibly straightforward, and the documentation provided was clear and easy to follow. The ability to send notifications, updates, and customer support messages directly through WhatsApp has significantly improved our communication efficiency.
Quick Reply seamlessly integrates with Shopify, making WhatsApp communication effortless. It ensures instant responses, automated follow-ups, and smooth order tracking, improving customer engagement.
We are highly satisfied with the service and solutions provided by QR. Their team helped us improve our retention revenue. Making broadcasts and campaign is super simple with the guidance of our POC.
Must try. highly recommended.
I’ve had an excellent experience with this team. They are by far one of the most responsive teams. My requirements were addressed and fulfilled within a day, and the entire process of getting the broadcast up and running took just a couple of hours. The speed and convenience were outstanding. A special shoutout to Rochan, who was incredibly kind, helpful, and attentive throughout. Highly recommend working with them!
Highly recommend QuickReply for businesses seeking a reliable and effective messaging solution. We have been using QuickReply for couple months, and it has significantly enhanced our WhatsApp communication. The platform provides a seamless and user-friendly experience for managing customer inquiries and order-related messaging. Additionally, the support team is highly responsive, ensuring smooth and efficient operations. Very happy with them!
This is a very nice feature to add to your store, as it helps us manage our leads and customers efficiently. This feature also gives you options to run customisable campaigns and broadcasts. We have noticed a growth in engagement rate. Deepash and Debanita have helped us a lot during onboarding and during customisation requests.
The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.
We had a good experience with Quick Reply. The support was excellent as well, and the dashboard is seamless and works wonderfully. It helped us get traction from the retention. I am enjoying Quick Reply and will recommend it.
QuickReply WhatsApp Marketing, platform is user-friendly, efficient, and has helped us streamline our customer communication like never before.
A huge shoutout to Saloni for her incredible assistance throughout the setup and integration process. Her support, patience, and expertise made everything smooth and hassle-free.
