Reviews (202)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining affiliate management, reducing overhead, and enhancing scalability. It offers automated commission tracking, partner payouts, and performance reports, all integrated with Shopify. The discovery database and intuitive interface simplify partner management. Setup is quick, often "one-click," and the support team is praised for being responsive and knowledgeable, aiding in productivity and growth in affiliate networks.

September 26, 2025

Love everything the platform has to offer. This is the easiest and fastest onboarding I have ever experienced with an affiliate platform. From sales to onboarding to support has been such a seamless experience. The platform itself is very self explanatory, not difficult to use at all. Can't wait for the new features that are being added as well!

Habit
Canada
About 1 month using the app
September 16, 2025

I had the pleasure of working with Priya during the Impact onboarding process for YA-MAN Global, and she was a great partner throughout.

Priya was not only knowledgeable, but also highly responsive and solution-oriented. She took the time to answer all our questions with patience and clarity, and provided helpful resources to ensure we felt confident moving forward.

Thanks to her support, we were able to launch our affiliate program smoothly and efficiently. We're grateful for her expertise and professionalism.

GLOBAL YA-MAN
United States
26 days using the app
August 26, 2025

Impact has been a game changer for us. From the incredible onboarding team who were all knowledgeable and ready to jump in at moments notice, to our technical reps making sure everything worked as intended. We have felt supported every step of the way and were able to launch with confidence.

The platform itself allows us to really leverage top tier affiliates and partners to build a stronger network.

Mito Red Light
United States
6 days using the app
August 5, 2025

Onboarding was self service. They charge you for an onboarding fee though. The staff was not prepped for our onboarding meeting either. They did all their prep live on the call with us. Example: "Next I will show you something really helpful for your account.... Oh, you've already done that" or "It would be really good for your profile if we put x in the profile, Oh, I see you've already done that"

The Shopify integration instructions were not clear for what we needed to do as far as the testing event went. Once you did the testing, there was no confirmation that your testing was in process or complete. We ended up doing it live on a zoom with the integration specialist.

If one field in the form was wrong on submission, it wipes the entire form and makes you type and re-attach everything again. This happened 2-3 times on one screen with 15 inputs. The form should hold the information and only show you the errors. Very frustrating to have to enter the information multiple times.

Lastly, the app cannot handle "ranking up" when an affiliate reaches certain milestones. This was a key reason for switching to Impact. We wanted everything automated. Now we have additional admin work that needs done every week.

We are 10 days into the program so we don't have much experience on the rest of their services yet.

Earth Family Crystals
United States
22 days using the app
July 23, 2025

We worked with the team at Impact to have our previous integration moved over to Shopify through their app. The process was straightforward & they were greatly responsive to any questions, concerns, and feedback. Testing & integration was a breeze! Would highly recommend this app.

Ollie Pets
United States
14 days using the app
July 15, 2025

We’ve been using the Impact.com app to manage our affiliate partnerships, and the experience has been smooth from setup to launch. The integration with Shopify is seamless and gives us full visibility into performance, tracking, and payouts—all within one clean dashboard.

What really stands out is the level of support from the Impact team. They’ve been responsive, knowledgeable, and proactive in helping us optimize the program and onboard new partners.

If you're serious about building a scalable affiliate program with robust tracking and automation, this is the platform to use.

Vitauthority
United States
About 1 month using the app
May 19, 2025

The integration of Impact with our Shopify store was smooth and straightforward. The setup process was refreshingly simple, with minimal steps required—making it an ideal choice for busy teams. I was able to get everything up and running in just a few days. The Impact team was incredibly helpful throughout, ensuring a seamless launch and proper functionality. I would absolutely recommend Impact to any Shopify store looking for a reliable and user-friendly affiliate marketing platform.

evaya
United States
7 days using the app
May 14, 2025

I was specifically looking for an affiliate software that was easy to integrate with Shopify and Impact.com held true to that statement.

Throughout the sales process I was told it would be a few clicks to get the integration set up based on my store goals. Once I made the purchase, that statement was 100% accurate. I was able to connect, and test the integration myself with a few clicks (I am not a technical person) and it only took 15 - 20 minutes.

Duralex USA
United States
12 days using the app
May 5, 2025

Gone are the days of placing a pixel, testing with your dev team, tweaking some things, rinse and repeat for several weeks. Impact shopify integration was finalized within a week of testing. It is an affiliate marketer's dream.

BARK
United States
Over 2 years using the app
April 24, 2025

We've been really pleased with our experience using impact.com on Shopify. Installation was straightforward, and the app integrates beautifully with our store. Within days, we were able to launch affiliate partnerships and track performance effortlessly. The dashboard is intuitive and gives clear insights into what’s working, making it easy to optimize campaigns on the go.

Cliganic
United States
9 days using the app