Reviews (202)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for streamlining affiliate management, reducing overhead, and enhancing scalability. It offers automated commission tracking, partner payouts, and performance reports, all integrated with Shopify. The discovery database and intuitive interface simplify partner management. Setup is quick, often "one-click," and the support team is praised for being responsive and knowledgeable, aiding in productivity and growth in affiliate networks.

April 7, 2025

Integrating our Shopify store with Impact was an absolute breeze, even though we were switching over from another affiliate platform. The step-by-step setup is very intuitive, even for people who are brand new to affiliate marketing. Most importantly, Impact's onboarding staff is incredibly responsive and helpful with any questions you may have.

What a Crock Meals
United States
19 days using the app
March 6, 2025

The setup and integration process was straightforward and simple. The platform's user interface is clean and user-friendly. Roxanne provided invaluable assistance during the onboarding process. I am excited to see how this will positively impact the growth of my company.

ODD SOX
United States
About 2 months using the app
February 28, 2025

We've had a great experience using the Impact app on Shopify. The platform is easy to work with, featuring an intuitive portal dashboard that makes navigation simple. It's user-friendly and has significantly helped us manage existing affiliates and discover new ones with ease. The automation features streamline workflows, saving us time and effort. Highly recommend for anyone looking to scale their affiliate marketing!

Smarttek Trading
United States
30 days using the app
Edited February 19, 2025

I have never had an issue with Impact before. They have always been really great but this situation is beyond frustrating. I had an old legacy account that Impact no longer services and was told I needed to shut down that account. After the holidays we began the shut down and spoke with someone about having a new account within shopify. Well 4 weeks later Impact have not closed our legacy account and we can't open a new one so now affiliates have been waiting for 4 weeks?? All I get is someone will respond but nothing. No help from tech, customer service just nothing. I am guessing Impact no longer cares...

As of 2/19/25 - Our old account still has not been deleted - Nothing has been done all we get it will be fixed ASAP now 5 weeks later?

Mukha Yoga
United States
4 months using the app
impact.com replied February 12, 2025

Hi Mukha Yoga Team -- Thanks for sharing your feedback. We're sorry for the delay in account closure, I have escalated your ticket and we will work to have the issue resolved ASAP.

January 27, 2025

The platform was incredibly easy to set up, and the onboarding process was seamless. Within a short period, we’ve already seen great results, with high-quality affiliates reaching out and joining our program. The interface is intuitive, and the tools provided make managing partnerships effortless. Highly recommend for anyone looking to grow their affiliate network efficiently!

KeraFactor by SkinQRI
United States
10 days using the app
January 23, 2025

Impact has helped us & our team GREATLY! Managing affiliates is more direct & transparent, while displaying the analytics we require, to make informed decisions. Simple & quick installation with the platform being very user-friendly (which we love in this day & age). The support team is also amazing since day 1, this helps a ton because our industry is changing so fast every week!

Taos Footwear
United States
11 months using the app
January 21, 2025

I have loved using IMPACT to manage our affiliate program. The team was super communicative during the onboarding process and the interface of the platform is user friendly making any migration as seamless as possible. I definitely would recommend using the platform for any affiliate needs.

Halfdays
United States
14 days using the app
January 14, 2025

Impact's Shopify integration has transformed our affiliate management. It’s user-friendly, easy to set up, and superior to our old network, which has saved us valuable time.

Milk Makeup
United States
Over 1 year using the app
January 10, 2025

Impact’s integration with Shopify has been a game-changer for managing our affiliate network. The setup was very easy and seamless. The platform is also very intuitive, making it easy to track and manage affiliates without a steep learning curve. Best of all, it has completely eliminated the need for any manual work to track returns, saving us so much time and effort.

Happy Planner
United States
10 months using the app
Edited January 4, 2025

Impact was very responsive and proactive during the contract signing and implementation stages. However, after using the service for over a month, I changed my mind. Once the contract is signed, Impact doesn't seem to care about its customers. I raised a minor issue with email synchronization a month ago and asked Impact to resolve it, but it remains unresolved until now.

Rothea
United States
About 2 months using the app
impact.com replied December 5, 2024

Thanks, Rothea team! Happy to hear that you had a great onboarding process with us.