Reviews (5,815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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Very nice
Good Experince
Very Good, the only problem is when sending an image the customer cannot open it when they receive it from us.
Für uns leider unbrauchbar, da man den Text auf verschiedenen Vorlagen nicht ändern kann. Die Default-Vorlagen sind in Du-Form gehalten, in unserem Shop sprechen wir die Kunden aber mit Sie an. Eigentlich eine triviale Sache, schade, dass diese App keine Änderungen am Text zulässt.
Vielen Dank für Ihr Feedback. Dass Sie Ihre Kundschaft mit „Sie" ansprechen möchten, ist gut nachvollziehbar. Die von Ihnen erstellten Schnellantworten und Sofortantworten (FAQ) können Sie übrigens frei formulieren, also durchgehend in der Sie-Form. Die fest hinterlegten Standardtexte der App sind aktuell in der Du-Form und lassen sich nicht anpassen. Diesen Punkt geben wir als Feedback an unser Team weiter. Danke, dass Sie sich die Zeit genommen haben.
App works as it should, clean, integrated, quick, helpful!!!
This is a useful tool.
Nice to have everything in one place. Questions and answers.
We love this app because we can assign chats and we are in control of what the ai suggests.
It’s not as user-friendly as before, and I don’t like the new design. I hope you can bring back the previous version.
I was really happy when the AI was working, but it suddenly disappeared. Now I have to respond to customers manually instead of the AI agent. Could you please check why this happened?
Hi HWANGSIL, sorry you ran into an issue. We had a brief outage that should have resolved. I just confirmed on your site that chat with AI agent is working. Let us know if you see a problem again.
