Reviews (5,815)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.

July 28, 2026

I can't open the chat box, it keeps showing 'Error occurred' 'Please try again'

AIX-studio
United Kingdom
About 1 year using the app
Shopify replied July 31, 2026

Hi AIX-studio, sorry you ran into an issue. We had a brief outage that should have resolved. Is this still a problem you are seeing?

July 26, 2026

We need localized features on the app (at least multiple language support for the welcome message on the chatbox)

MELODFY
France
Almost 2 years using the app
Edited June 7, 2026

This app keeps our customers informed on their inquires and concerns.

Sunny Components Inc.
United States
Almost 2 years using the app
July 10, 2026

Messages come through timely

winksprint
United States
Over 1 year using the app
April 24, 2026

Easy to install, native in Shopify and so the page remains quick, easy for customers, a lot of advantages such as the chance to send direct link to product page or a draft order. What more could you want?

hobbyshopbomboniere
Italy
17 days using the app
July 8, 2026

Very good app, most useful.

Pipelagging.com
United Kingdom
About 1 month using the app
July 20, 2026

Er vild med den nye Agent funktion - Den skal i videreudvikle på!

SimplyMeals
Denmark
10 months using the app
June 3, 2026

sehr intuitiv - sehr angenehm - die anzeige von welcher seite - die anzeige des Warenkorbinhalts haben für die Kommunikation ein bombenmehrwert.
Dies alles ist in den meisten chatbots nicht möglich.

Badheizkoerper
Germany
About 2 years using the app
July 5, 2026

Good Response.

DUNGRANI
India
11 months using the app
July 16, 2026

最近的更新一以后非常得不好用,为什么要这样子?

GunplaParts.com
China
Almost 3 years using the app