Reviews (5,803)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

June 3, 2026

Works amazing, very fast

Shattered Elegance Art
Netherlands
7 days using the app
June 3, 2026

Très facile à utiliser

Fematshop
France
4 months using the app
April 19, 2026

Not working

Travel Spot Puerto Rico
United States
Less than a minute using the app
April 27, 2026

Tres accurate et precise, une valeur sur les details de la relation clientelle

Lemeilleurthedechine
Hong Kong SAR
Over 2 years using the app
January 16, 2026

非常に重宝しています。
お客様も問い合わせがし易く、過去の問い合わせや経過を確認しやすくとても便利です。

ゆったり・あったか靴下 - 想いやり -
Japan
About 2 years using the app
April 17, 2026

Good

Healing Health and Wellness Matters
United States
7 months using the app
June 1, 2026

Valutazione molto positiva

Nadia Fabbroni Art Gallery
Italy
3 months using the app
Edited May 4, 2026

pienso que es una buena herramienta, deberian de implementar la opcion de borrar mensajes pero en general es muy buena

SONILEC.COM
Mexico
7 months using the app
January 4, 2026

Ottima, potrebbe essere sicuramente migliorata, ma offre una buona integrazione e permette di gestire una chat in modo rapido ed efficace.

Rugbysport.com
Italy
Over 2 years using the app
April 15, 2026

good stuff

Healthy Hydro
United States
Over 2 years using the app