Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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great app
Trop vérouillé pour tout
Merci pour votre retour. « Trop verrouillé » peut signifier plusieurs choses, et nous aimerions comprendre ce qui vous bloque précisément (personnalisation du widget, réglages, autorisations). Si vous pouvez nous en dire plus via help.shopify.com/support, nous pourrons mieux vous aider et transmettre vos remarques à l'équipe Inbox. Merci d'avoir pris le temps de partager votre expérience.
Works amazing, very fast
Très facile à utiliser
This app allows me to respond to customers in a timely fashion. I love it.
It's very good and convenient allows you to quickly communicate with customers It helps with customers reply
I really do not get any nptiofications on this app or alot of inbox from my customers from Shopify Inbox. I really do npt know too much about it and wouldlike to know more about it and how to utilize it more for my customers.
Happy to point you in the right direction! To get message alerts, open Inbox, go to Notifications, and turn on mobile, desktop, and email. For mobile alerts, install the Inbox app and log in with your Shopify account, and keep it updated. To learn the ropes and make sure chat is live on your store so customers can reach you, the Inbox guides at help.shopify.com are a great start, or our team at help.shopify.com/support can help you set things up.
Valutazione molto positiva
Very useful, feel like messaging rather than emailing, very helpful :)
Excelente opción para tener contacto con los clientes y saber sus necesidades
