Reviews (5,807)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.

April 19, 2026

Not working

Travel Spot Puerto Rico
United States
Less than a minute using the app
February 23, 2026

It makes it easy to respond and provide service; they could add more features to the app to improve customer service.

Floristería Noemi Flowers
Panama
Over 1 year using the app
April 27, 2026

Tres accurate et precise, une valeur sur les details de la relation clientelle

Lemeilleurthedechine
Hong Kong SAR
Over 2 years using the app
Edited March 1, 2026

Perfect! No bells and whistles. The app on the phone works great. :) Just what we needed for simple customer communication.

Good Girl John
United States
3 months using the app
Edited April 8, 2026

Love this... Im always surprised how well it answers customers queries and has helped me close quite a few sales!!

Steve Wynder
Australia
Over 1 year using the app
December 21, 2025

Working great and already getting positive feedback from customers on the excellent customer support!

Curry Custom Cutlery
United States
About 4 years using the app
December 10, 2025

I love that you are notified immediately when a customer writes in and I'm able to take care of there needs immediately. I feel like I'm able to give great customer service.

Everythings Beachy
United States
Over 1 year using the app
December 8, 2025

More features would be nice.
Ability to flag or label for followup for example.

LeatherCareUSA
United States
About 3 years using the app
December 5, 2025

It keep me and my customers easily connected.

Simply Amazing Boutique
United States
Almost 3 years using the app
November 25, 2025

恕我直言有时候的体验很差,因为根本加载不出来,我可以确信不是我的网络的问题

Momo's Workshop
Hong Kong SAR
4 months using the app