Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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It makes it easy to respond and provide service; they could add more features to the app to improve customer service.
Tres accurate et precise, une valeur sur les details de la relation clientelle
Perfect! No bells and whistles. The app on the phone works great. :) Just what we needed for simple customer communication.
Love this... Im always surprised how well it answers customers queries and has helped me close quite a few sales!!
Working great and already getting positive feedback from customers on the excellent customer support!
I love that you are notified immediately when a customer writes in and I'm able to take care of there needs immediately. I feel like I'm able to give great customer service.
More features would be nice.
Ability to flag or label for followup for example.
It keep me and my customers easily connected.
恕我直言有时候的体验很差,因为根本加载不出来,我可以确信不是我的网络的问题