Reviews (5,807)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.

October 13, 2025

working properly with basic functionnalities. We would like it to be more advanced but it's ok as a base

eOil.co.za
South Africa
Over 5 years using the app
October 1, 2025

Works great although the AI is annoying for me. But I am a very small shop so I still like to hand respond to everything.

Weston Outdoor Gear
United States
5 months using the app
September 28, 2025

Its a good ap links to my phone and computer as lets me know when its being used

JEWEL AUS
Australia
About 5 years using the app
September 18, 2025

nice also help in answer the questions from customers!!

Lumin & Leaf Beauty
Pakistan
About 1 year using the app
Edited February 25, 2026

Super easy to use - I like being able to chat with my customers quickly!
Thanks for a great APP!!

Baby Moses Basket
United States
About 3 years using the app
September 10, 2025

Yeah its good, can send images aswell. Customers do use it which definitely helps

Ian Burton Antiques
United Kingdom
Over 1 year using the app
September 7, 2025

This is a great inbox and i love that its contained inside the app. It works great and helps me keep up with my customers questions and concerns.

Lacqua Dolce Perfumes Inc.
United States
Over 1 year using the app
Edited January 15, 2026

Its great to have open on PC in another tab and answer customers with AI or correct the AI, literally you send the customer straight to purchase

Aerosols "R" Us
United Kingdom
8 months using the app
September 4, 2025

Very easy to set up and use. I love that I can download the app and receive notifications on my phone!

Catalog The Past
United States
3 months using the app
September 2, 2025

need to be able to turn off sound with a simple button on the main page

CarDrugs.com
United States
About 3 years using the app