Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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AI auto responses are getting better and are helpful.
I enjoy the automated responses. Definitely helps cycle through scammers.
It helps a lot but when something particular or out of ordinary is involved into the conversation, I need to edit it a bit.
Sometimes great other times annoying as it won't close and you are left with annoyed shoppers who buy elsewhere as they cant ask questions and buy when there are bugs .... it wont let you leave the chat.
The app is super informative and integrates well with my email list. I could engage with my subscribers instantly, which was a big plus.
Have lot of room for improvement, to automate and make sales. AI auto answers, connect to agent only if needed, spam verification, hours of chat etc.
Simple and easy to use, keeps past conversations so i can keep track of topics and requests. Very happy with it's performance
this app is great; you can help your customers if they have any questions right away.
Easy to use and have good AI assistant help you to work faster
We get some spammers and stuff, but for the most part it's a convenient way for customers to reach us with questions.
