Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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The AI generated responses are actually useful and fairly accurate. It is even accurate when it responds to clients in my native language.
Loved how easy to use the application ,
and variety of options to reply customers ,
Also variety of reaching out when you receive a message,
Thanks
Easy to use and a great way to keep in touch with customers
Simple, complete, provides all the resources I need to rapidly answer customer inquiries.
The app is not too bad. But it would be great if the customer could enter their mobile number as well so we gould text back as a backup. Is this possible?
There should be a way to schedule hours for the chat, including the notification hours.
Extremely intuitive - like, mind-blowing. I use various AI platforms frequently and this was impressive.
Great little addition and easy to manage app. Would be even better if there was a notification of msg and how long they have been waiting. Highly recommend!
I love this feature as it helps us connect with customers world wide. They message us and we can answer to their enquiries.
All good but I really wish there was a printing icon to print out the complete message
