Reviews (5,807)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.

February 19, 2025

In my opinion, if this app can display customer order would be better

STARTER MY
Malaysia
20 minutes using the app
February 18, 2025

This app is easy to speak with potential customers and clients. It's also easy to update instant replies messages.

I'm really liking this app.

Wig It2 Salon Boutique
United States
About 1 year using the app
February 15, 2025

This app keeps me posted with immediate questions and responses. My customers love it.

Tauntus Inc. Greek Store
United States
About 3 years using the app
February 14, 2025

Simple to use and a great tool to help customers directly communicate with us on their favorite product.

Southside MMA Thailand
Thailand
About 1 month using the app
February 12, 2025

ممتاز
التعامل مع الزبائن والاجابة عن استفساراتهم افضل

متجر العائلة
Jordan
About 22 hours using the app
February 11, 2025

Incredibly user-friendly and the AI-generated responses are surprisingly good after a week or two of learning!

OG Racing
United States
4 months using the app
February 10, 2025

Works really well, customers use it and has let to conversions. Great!

PrimeLight Design
United Kingdom
Almost 2 years using the app
February 3, 2025

Super happy with this app. I don't care for the automated responses, but I know I just need to go in and figure out how to turn that off. Other than that, I'm thrilled. Thank you so much!

Twichery
United States
About 2 years using the app
January 29, 2025

For the most part it does a great job answering questions while we are closed. I am pretty happy with this system.

Treasure Coast Metal Detectors
United States
About 4 years using the app
January 28, 2025

please add more AI. should be able to answer flavors available, whats in stock, etc.

Bahamas Rum Cake Factory
United States
11 months using the app