Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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In my opinion, if this app can display customer order would be better
This app is easy to speak with potential customers and clients. It's also easy to update instant replies messages.
I'm really liking this app.
This app keeps me posted with immediate questions and responses. My customers love it.
Simple to use and a great tool to help customers directly communicate with us on their favorite product.
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Incredibly user-friendly and the AI-generated responses are surprisingly good after a week or two of learning!
Works really well, customers use it and has let to conversions. Great!
Super happy with this app. I don't care for the automated responses, but I know I just need to go in and figure out how to turn that off. Other than that, I'm thrilled. Thank you so much!
For the most part it does a great job answering questions while we are closed. I am pretty happy with this system.
please add more AI. should be able to answer flavors available, whats in stock, etc.