Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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I would definitely recommend this app to Shopify users, its easy to use and the AI seemlessly answers for you if you're not online.
Very well integrated into Shopify. Great feature set. Appreciate the AI suggestion features.
I've just had three emails come through, your app was great to use. Thanks
It's simple and intuitive. Easy to use for both, the seller and (potential) customer
Solid Product and it works well for our store. I find the AI responses are usually solid for my products and a great jumping off point for a response.
Has greatly improved/streamlined our online support processes and response times.
Shopify did a great job creating this chat app for Shopify stores. It integrates seamless to your Shopify store. Best feature is it's free!
Really like how it keeps all my messages out of my email. We use this primarily for communication.
It works well, and gives clients the option to directly chat with you.
it's fast and easy communication way to respond customer's query
