Reviews (5,804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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It has been delivering so far! The AI function and the auto-replies have been a game changer.
Keeos you in contact with your customer base. In addition, its easy to navigate.
It alerts me as soon as a customer asks a question.
Easy to set up and provides opportunities to interact directly with customers to answer check out or prior to check out questions.
Everything is good, except we wish we could use emojis.
Really easy to use. Would be ideal if it had a chatbot feature.
this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.
Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff
I don't think I am getting notified when mail arrives, otherwise I am fine with it
Thank you for your review! If you're having issues receiving notifications we recommend reaching out to our live support team. They will be able to check your settings and troubleshoot the issue. You can also learn more about setting up the app here: https://shopify.link/WJna - Skye
