Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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Love this APP! Makes is so EASY to stay in constant contact with subscribers and new customers asking questions! Always notifies me immediately, whether onsite, on the computer, on the mobile!!
Love, LOVE IT!
its working and free, integration with orders and auto responses a huge plus
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
This may be a good app, I may be able to add that when I figure out how to use it. An app without detailed instructions is USELESS and I am shocked at the absolute lack of instruction for setup, bad navigation, and how customers are supposed to somehow just figure this out. This is true of my entire shopify experience but they are not alone, most providers today seem to think that developing a next gen solution should not include instructions on how to use it.
Easy to use and keeps me informed when a customer has a question.
Easy and lets me get my job done with quick communication from phone or store admin areas.
Not bad, but not perfect. For some reason, I didn't receive a notification for one client request.
Fast notifications about messages.
No problems at all using it. I am able to answer peoples questions with ease using it.
Great App, adds another great layer to our customer service and if free!
