Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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Easiest way to connect with customers and solve their queries
Search function needs to be better and would be good to be able to star conversations or categorise them.
Have been using it for over 2 years, and have had no problems so far. Does what it is meant to.
good livechat.. add whatsapp cloud api integration
It's easy to view, reply and track your online conversations.
Easy to install. Easy to use. I like that I can converse with my customers through the app on my phone and answer questions quickly. Excellent experience so far.
Awesome easy-to-use interface, all necessary functions and never caused trouble.
Easy to use, Mobile so on the fly communication easy with customers.
Easy to use. Enable us to provide a much better online customer experience
Notification pop up is peace of mind, so we can communicate to our customers timely, really appreciate it.
