Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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Works well with phone app. With notifications on, I can answer customers quickly and efficiently .
Simple way to communicate with customers
I like it, I wish it was in a noticeable position or brighter so I would notice the message to me sooner.
Easy to use, and the phone app is very helpful.
Text size is too small and cannot be changed. Quite good app.
This is a really good way to be in touch with your customers and hence convert more
Easy and quick way to chat with our customers
Great way to speak to people on the go and respond quickly. Really glad I'm able to use this. Thank you so much!
GREAT COMMUNICATION, IT WILL BE BETTER IF WE CAN USE OUR OWN MAIL
enjoy the ease of contact with customers questions
