Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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it is better if it can integrate to facebook messenger
Got instant messages from customers, enhancing sales !
I would like to have more details about the customers and what pages they are on. Also more promotes for them on different pages
Please add option for the customer like hide chat box and its main icon from the main for 24 hours/ 1 week/1 month.
nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.
We need a feature where we can save the chat logs to email to customers who request it.
The app has performed very well and provides my clients another way to communicate with us.
Easy to install and use. It's added another way to connect with our customers. Highly recommend!
I totally love what Shopify has to offer to its customers! It's simple, fast and easy to use! The record-keeping is fantastic, all kinds of data are available to help fine-tune strategies to drive customs to our store! best in its VERY HELPFUL
Inbox is convenient and transparent to the end customer. A real bonus for our small business.
