Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
Refine
-
By rating
I like that it shows me where my messages are so that I can respond to them.
Cant really fault the app.. love the way it picks up the conversation and continues it in the browser even with all the history etc. Shopify programmers really know what they're doing. Been nothing but impressed so far with Shopify
this is easy to use
ماشاءاللہ انتہائی بہترین شکریہ
This app is great if you have someone to monitor it in real-time to give customers a quick answer to their questions.
Great tool, makes replying and seeing what our customers need much quicker!
Its a faster way for customers to reach you and ask questions
Well, it's been while I'm using the app and it's pretty cool as it helps me to contact much easier with customers
Gives our customer a quick and easy way to speak to us about our products and services.
Does what it needs to and is helpful in starting procurement
there is no unsend option or Text bold feature
Hi there! Thank you for sharing your feedback. I will be sure to relay your feature request over to our developers for consideration. -Mac, Shopify Support
