Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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Pretty good,
Notifications are a only ok (completed messages still appear unread in the mobile app after being read in the online store). Other than that it's fine.
Very easy to use and practical. We depend on it to stay in touch with our customers.
Love the app notification on my phone when a chat message comes in.
Very good but I would like to turn off the app emailing every message to us and just use the app.
Easy to set up and easy to use. I like that I can easily reply on my phone or on my computer. And it blends nicely with my store.
Great tool to keep customers in contact with you about their orders.
very helpful with taking care of my customers needs. also, the quick response is a plus.
great app, but it would be good to have some sort of notification there is an email waiting (like a sound or something)
Very efficient and easy to communicate with the customer.
great tool for converting through chats. an easy and quick way to communicate always puts customers at ease.
