Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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great tool for converting through chats. an easy and quick way to communicate always puts customers at ease.
It is a very fast and useful way to communicate with customers
I'm not sure how many conversion that I get from this service but I help a lot of people with their pet's care.
It has been a great tool to communicate with our customers and prospects.
Works well, Loved the AI-powered instant answers and suggested replies.
The Shopify Inbox has helped secure orders on many occasions because we can respond to customer enquiries so quickly.
Allows me to immediately see my Shopify messages and respond in real time.
its a good service I answer questions from my p
hone
Helpful to stay connected to customers in real time
Very easy to use and helps me respond to customer inquiries on the go.
