Reviews (5,806)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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For a free app this is really good, is it perfect, no but its certainly a useful addition to any store.
I have only had a few chats initiated since I installed this app, but it has worked well for me.
Shopify inbox has worked very well for my website, I love being able to quickly answer customer questions in a timely manner and this app has helped me do that! Thank you,
Kimberly
babciabitsandbobs.com
Super easy to navigate, answer customer questions and locate the order their inquiring about.
Ha sido un gran descubrimiento y me sigue sorprendiendo, agradezco que sean tan innovadores y apliquen su evolucion para beneficio de los usuarios
Good solution from shopify to handle most of the FAQ from customers.
It works really well and I am able to personally assist customers.
An easy way to communicate with customers right away. It's also a quick method for responding while shopping on the site. Love it! Thank You,
Kat Mar Adams
This app allows me to chat with customers quickly and efficiently. I can answer questions and link products easily. Love it!
This is an excellent method of communication with great functionality for a free chat app. Bravo!
