Reviews (491)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.
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Very versatile tool, enables us to offer multiple shipping levels. Very responsive customer support. Highly recommend.
Thank you for the kind words and recommendation! We’re glad to hear that Intuitive Shipping is giving you the flexibility to offer a range of shipping options, and that our support team has been responsive when you’ve needed a hand.
If any new needs arise or you want to explore more capabilities, feel free to reach out - we’re always here to help!
Best regards,
Ron Anderson
Technical Strategist
We’ve been using Intuitive for a while now and honestly, their support has been next level. Every time we’ve had a question or needed help with something, they’ve replied quickly and always with a solution that fixes the issue!
It makes such a difference knowing there’s a reliable team behind the scenes when you need them.
Thank you!!
Thank you for the kind words! We’re so glad to hear that our support team has consistently delivered timely and effective solutions whenever you’ve reached out.
If you ever need help with new configurations or just want to explore more options, don’t hesitate to reach out - we’re always here to support you!
Best regards,
Ron Anderson
Technical Strategist
Intuitive Shipping solved our problems with the limitations of Shopify shipping. Other apps didn't work. It was refreshing having the setup done by their enthusiastic team (thank you Michael) simply by scheduling in a time. They have been responsive with further queries too. Thank you so much!
Thank you for the kind words! We’re so glad Intuitive Shipping has provided the solution you needed when other options fell short. We know you have a choice and we're very happy you chose Intuitive! It’s great to hear that Michael and the team made the setup process smooth and that we’ve been able to support you with any follow-up questions along the way.
If you ever need anything else, just let us know - we’re always happy to help!
Best regards,
Ron Anderson
Technical Strategist
Top notch app and responsive support team! Chelsey and Paul are very insightful and patient to help implement a few scenarios. I highly recommend this app for custom shipping and order scenarios.
Thank you for the recommendation and great feedback! We’re glad to hear that Intuitive Shipping has been a solid fit for your custom shipping and order needs and that Chelsey and Paul helped you get over the finish line with setup.
We’re always here to support you, so if you need help again or have questions down the line, please reach out!
Best regards,
Ron Anderson
Technical Strategist
pretty adaptable to your needs. Customer Service is outstanding!
Any interaction I have needed with support has been prompt, convenient and very helpful. Techs Paul and Mark
Thank you for the great feedback! We’re glad to hear that Intuitive Shipping has been giving you the flexibility you need and that your experience with our support team has been so positive.
Please don't hesitate to reach out again should the need arise. We’re here to help!
Best regards,
Ron Anderson
Technical Strategist
Great app and wonderful service. Paul is so helpful with all enquiries and set up. Strongly recommended for any store that needs extended shipping set up!
Amazing! Thank you for sharing your experience with Intuitive Shipping. We’re glad to hear it's been a great fit for your shipping requirements, and that Paul has been able to provide the support you need throughout the process. Your recommendation is very much appreciated!
If you ever have more questions or need a hand with anything new, just reach out - we’re always here to help!
Best regards,
Ron Anderson
Technical Strategist
Incredibly responsive team and the best app support I have ever experienced. They were very helpful with all our custom shipping needs. Highly recommend.
Thank you for the recommendation! We’re so glad to hear that our team was able to provide the level of support you needed to tackle your custom shipping requirements.
Please don't hesitate to reach out should you need our assistance again.
Best regards,
Ron Anderson
Technical Strategist
Very helpful and attentive customer service thats really beneficial for answering any queries to do with setting up shipping.
Thank you for sharing your experience! We’re glad to hear that our support team has been so responsive and has been able to provide the guidance needed while setting up your shipping configurations.
If there’s anything else we can do to assist or if new questions come up, feel free to reach out - we’re here to help!
Best regards,
Ron Anderson
Technical Strategist
Intuitive Shipping support was exceptionally helpful to fixing the UPS senerio changeover. I was having difficulty getting it switched over. The support team made a quick video showing me what I had to do. Within no time I had it fixed and working on our website.
Thank you for sharing your experience! We’re so glad our support team was able to help you get your UPS shipping method switched over. Sharing quick videos is one of the ways we try to make things easier and more efficient, so we're glad to hear it made a difference and got you back up and running quickly! If you run into anything else or want help fine-tuning your setup, we’re here to help!
Best regards,
Ron Anderson
Technical Strategist
The app works as expected and whilst it has it's complexities, it accomplishes all that is required. The Customer Service is also very helpful on answering queries, helping you set up new scenarios etc.
Thanks so much for your feedback! We’re glad to hear that Intuitive Shipping is meeting your needs and doing exactly what you require, even with the more complex setups. It’s also great to know our support team has been helpful in guiding you through setup and answering your questions. Please don't hesitate to reach out to us again should the need arise!
Best regards,
Ron Anderson
Technical Strategist
