Reviews (491)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.

May 14, 2026

Very useful and friendly staff, been with them for a long time!

The Bikesmiths
United States
Over 7 years using the app
Intuitive Shipping Inc replied June 4, 2026

Thank you for your kind words and for being with us for many years! We truly appreciate your continued trust in Intuitive Shipping and are glad to hear you’ve had positive experiences with our team.

If there’s ever anything you need, we’re just a message away.

Best regards,

Ron Anderson
Technical Strategist

March 20, 2026

Intuitive is a great app for anyone who needs to be able to offer dynamic shipping based on what is shipping and where the item is shipping to.
They are responsive and have a great team that is east to work with.

Pit Stop USA
United States
About 2 years using the app
Intuitive Shipping Inc replied March 23, 2026

Thank you for the wonderful feedback! We’re glad to hear the app has been a good fit for managing shipping based on different products and destinations.

It’s also great to know your experience with the team has been a positive one!

If anything else comes up or you’d like to explore further, feel free to reach out.

Best regards,

Ron Anderson
Technical Strategist

January 28, 2026

The team at Intuitive Shipping is very responsive and thorough. I appreciate that they are collaborative. They take the time to understand what you're trying to accomplish with your set up, and come forward with thoughtful solutions.

Artscape Inc
United States
Over 2 years using the app
Intuitive Shipping Inc replied February 5, 2026

Thank you for sharing your experience with the Intuitive Shipping team. We’re glad to hear that our collaborative approach and attention to understanding your goals made a positive difference. Taking the time to explore the right setup and offer helpful solutions is something we truly value.

If there’s anything else we can support you with or explore further, please feel free to reach out anytime. We’re always happy to help.

Best regards,

Ron Anderson
Technical Strategist.

January 27, 2026

Solid app, and exceptional support from a team that is always quick to respond.

Ultimate Tools
Canada
About 4 years using the app
Intuitive Shipping Inc replied February 5, 2026

Thank you for taking a few moments to share your feedback! We’re so glad to hear the app has been working well for you and that our team has been there when you needed support.

If you have any questions or need anything further, please feel free to reach out. We love to help!

Best regards,

Ron Anderson
Technical Strategist

January 27, 2026

Chelsey is great to work with. She is responsive, quick to jump in, and clearly committed to helping get results. I really appreciate her support. <3

Buddha Jewelry Wholesale
United States
3 months using the app
Intuitive Shipping Inc replied February 5, 2026

Thank you for sharing your feedback! We’re glad to hear that working with Chelsey has been a positive experience and that her involvement has helped move things forward.

If there’s anything else we can assist with or discuss further, please feel free to reach out. We’re always happy to help.

Best regards,

Ron Anderson
Technical Strategist

January 22, 2026

Great supportive team who are always prompt and responsive to our complex shipping needs. Shout out to Michael and Paul for their troubleshooting and easy to understand walkthroughs.

McMullin
Australia
About 1 year using the app
Intuitive Shipping Inc replied February 5, 2026

Thank you for taking the time to share your feedback. We’re glad to hear our team has been able to support your shipping requirements and make the process easier to navigate. Michael and Paul will appreciate the recognition for their hands-on help.

If anything else comes up or you’d like to walk through another scenario, please feel free to reach out.

Best regards,

Ron Anderson
Technical Strategist

January 16, 2026

Intuitive Support team is amazing! Quick response and resolution. Always happy to help with any inquiry I bring to them.

Xtractor Depot
United States
About 6 years using the app
Intuitive Shipping Inc replied January 20, 2026

Thank you for the kind words! We’re so glad to hear that our support team has been quick to respond and helpful with your inquiries. It’s always our goal to make sure you get the guidance you need as quickly as possible.

If anything new comes up or you need assistance again, please just let us know - we’re always happy to help!

Best regards,

Ron Anderson
Technical Strategist

December 10, 2025

We have enjoyed our experience with Intuitive. Their support team is very helpful and knowledgeable!

Le Maé
United States
Over 4 years using the app
Intuitive Shipping Inc replied December 17, 2025

Thank you for the kind words! We’re so glad to hear you’ve had a positive experience with Intuitive Shipping and that our support team has been able to provide knowledgeable guidance along the way.

If you ever need assistance with new configurations or have questions in the future, just reach out - we’re always here to help!

Best regards,

Ron Anderson
Technical Strategist

October 31, 2025

The app works great, and the support team is quick, dedicated, and always eager to help.

Soopl
Netherlands
6 months using the app
Intuitive Shipping Inc replied November 11, 2025

Thank you for the kind words! We’re glad to hear Intuitive Shipping is running smoothly for you and that our support team has been so helpful.

If you ever need anything else, just let us know - we’re always here to help!

Best regards,

Ron Anderson
Technical Strategist

October 27, 2025

The Intuitive Shipping team is always incredible - quick to answer any questions and resolve any issues. Their developers go above and beyond to ensure the app works well for each individual storefront and makes changes so things can be customizable wherever possible. Their explanations are clear and their follow up is prompt.

American Spoon
United States
Over 4 years using the app
Intuitive Shipping Inc replied October 29, 2025

Thank you for taking a few moments to share your experience with Intuitive Shipping. We're so happy to hear you're getting the help you need when it's needed. Our support and development teams really appreciate the love!

If there’s ever anything more we can do to support your setup or explore new possibilities, just reach out - we’re always here to help!

Best regards,

Ron Anderson
Technical Strategist