Reviews (491)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.

September 25, 2019

I have a pretty complicated setup and this app can handle it all! The setup can be tricky, but there is always someone there to help. Paul is very good at giving clear instructions. I usually ask him to review my settings to be sure I got it right, which he is happy to do. And when I got it wrong, he fixed it for me!

Detail Supply Plaza
United States
5 months using the app
November 18, 2019

There isn't a single best app in the app store! You can literally do just about ANYTHING when it comes to possible shipping scenarios.

The best part of this app is the team that supports it. They are SO attentive and helpful. If you have any complicated shipping needs, install this app and get to work.

You can even schedule FREE Shipping threshold scenarios in advance which makes holiday sales planning much easier!

RIPT Apparel
United States
8 months using the app
January 17, 2022

This will make is so easy and i must say it is easy to use and understand great hope to see this work on POS

Smart Watch South Africa
South Africa
17 minutes using the app
Intuitive Shipping Inc replied January 17, 2022

Thank you so much for taking time to share this! If we can assist you or answer any questions you might have, please reach out to our support team. We're here to help!

When using Intuitive Shipping with Shopify POS, if you're using POS Lite, it doesn't support shipping options, so it won't interact with our system. If you're using POS Pro, orders that require shipping will pull shipping rates from our system as they do for online checkout.

Best regards,

Ron Anderson
Customer Experience Manager

August 27, 2022

I use this app to manage different vendors and specific shipping requirements for each of them. Honestly, this app made it a breeze! The customer service is stellar! Even if you think it's complicated they made it seem like it was pretty standard and out-the-box. Would definitely recommend it!

Keltur
United States
About 23 hours using the app
Intuitive Shipping Inc replied September 7, 2022

Thank you for the recommendation! We appreciate the kinds words about Intuitive Shipping and our support team. We're here to help if you have any questions or concerns.

Best regards,

Ron Anderson
Customer Experience Manager

April 17, 2023

Intuitive shipping is a great app. Setting everything up is very intuitive and easy to test. Customer support has been stellar and very proactive to make sure everything went smoothly. Would reccomend!

Watchtower.shop
United States
5 months using the app
Intuitive Shipping Inc replied April 24, 2023

Thank you! We very much appreciate your recommendation. We're happy to hear the Intuitive Shipping setup experience has been such a positive one, and that you're getting any additional help required when it's needed. Our support team is always here to answer any questions you might have, or if you run into any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

June 4, 2026

MUJI Australia
Australia
18 days using the app
Intuitive Shipping Inc replied June 10, 2026

Thank you for choosing Intuitive Shipping! We appreciate the opportunity to be part of your shipping strategy.

If there’s anything further we can help with, Michael and the rest of our team are here to assist.

Best regards,

Ron Anderson
Technical Strategist

April 8, 2026

Gardens of the World
United States
About 3 years using the app
Intuitive Shipping Inc replied April 22, 2026

Thank you for this - we really appreciate it!

If anything comes up down the road, Greg and the rest of our support team are always here to help.

Best regards,

Ron Anderson
Technical Strategist

June 9, 2025

Stratus Outdoors
Australia
Over 1 year using the app
Intuitive Shipping Inc replied June 16, 2025

Thank you for taking the time to leave a review! We truly appreciate your support and we're glad to have you with us.

If you have any questions or need our assistance as you continue using Intuitive Shipping, just let us know - we’re always here to help!

Best regards,

Ron Anderson
Technical Strategist

March 19, 2025

InMode Australia Pty Ltd
Australia
3 months using the app
Intuitive Shipping Inc replied March 24, 2025

Thank you!

Best regards,

Ron Anderson
Technical Strategist

February 5, 2025

The Old Yew Plant Shop
United States
29 days using the app
Intuitive Shipping Inc replied February 24, 2025

Thank you for rating Intuitive Shipping with FIVE Stars! Please reach out to our team if you're ever in need of assistance.

Warm regards,

Adriann

Operations Manager