Reviews (491)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.
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My store has a lot of complicated shipping scenarios and this app is capable of doing it all. The team behind the app is incredibly helpful, quick to respond, and extremely knowledgeable when helping set up complicated shipping scenarios. Couldn't recommend Intuitive Shipping more.
Thank you so much for the recommendation and the great feedback! We appreciate you taking a few moments to share your experience with Intuitive Shipping to help others make an informed decision. We’re so glad to hear that Intuitive Shipping has been able to handle the complexities of your shipping setup. Our team takes pride in offering responsive, knowledgeable support, especially with more advanced configurations.
If you ever have questions or want to explore additional options, don’t hesitate to reach out - we’re always happy to help!
Best regards,
Ron Anderson
Technical Strategist
We have to set up a website that ships globally with products with small to large shipping dimensions. Due to complexity of product dimensions and weight, we needed a tool that calculate all scenarios. Intuitive Shipping has all features we needed. The configuration was very straight forward and Michael helped me almost immediately whenever I have questions regarding the set up.
Thank you for sharing your experience and helping others make an informed decision! It’s great to hear that Intuitive Shipping has provided the flexibility you needed to handle the complexity of your shipping. We’re also glad Michael was able to step in quickly to help with the setup - that level of support is exactly what we aim for.
If you need further assistance or just have questions, please let us know - we’re here to help!
Best regards,
Ron Anderson
Technical Strategist
The team at Intuitive Shipping has been exceptional in getting our setup up and running smoothly. With their guidance, we were able to create tailored scenarios that align perfectly with our products. They’re also incredibly responsive whenever any issues come up. Fantastic app and an outstanding support team!
Thank you for the incredible feedback! We’re so glad our team could provide the guidance you needed to get everything up and running just right. It’s always our goal to respond quickly and effectively whenever questions arise, so it’s great to know that we made a positive impact.
If you’d like to explore additional features or need further assistance, just let us know - we’re here to help!
Best regards,
Ron Anderson
Technical Strategist
After searching and trying many apps for shipping we found that Intuitive was by far the easiest to work with, their onboarding and tech support is really good . It is in Canada and thankfully on the same time zone as us. We were able to set up certain shipping rules and get our new website launched so we could start making money and offering our products.
I highly recommend them to anyone who is not an expert or has some specific requirements for shipping a variety of different product lines and from different vendors.
Thank you for taking a few moments to share this! We’re so glad Intuitive Shipping stood out during your search and that our onboarding and support team helped make the setup process smooth and efficient. We truly appreciate your recommendation and are thrilled to be part of your success story.
If you ever need further assistance or want to explore even more options, we’re always here to help!
Best regards,
Ron Anderson
Technical Strategist
We have been using Intuitive since we started our Shopify page. Product works great and can be adapted to any shipping need. The staff is very knowledgable and quick with help.
Thank you for sharing this! We’re honored to have been part of your journey on Shopify. It’s great to hear that Intuitive Shipping has been flexible enough to fit all your needs, and that our support team has been able to provide speedy assistance whenever it's been needed.
If you ever have a question or something changes and you need our assistance, please don’t hesitate to reach out. We’re here to keep supporting your success!
Best regards,
Ron Anderson
Technical Strategist
We use Intuitive for both of our stores, one wholesale and one retail. Each store has its own shipping complexities and Intuitive has everything required to fulfill the needs of each store.
I wouldn't use any other shipping app after using Intuitive. Highly recommended, if not mandatory, for stores that want to seriously take control of their shipping operations.
Thanks Intuitive!
Thank you for the high praise! It’s great to hear that Intuitive Shipping is handling the unique needs of both your wholesale and retail stores. We truly appreciate your recommendation and your trust in our app to power your shipping requirements. If there’s anything more we can do to support your success, just let us know. We’re always here to help!
Best regards,
Ron Anderson
Technical Strategist
Most important, this app works flawlessly for a variety of shipping scenarios and modes - flat rate, carrier rate, multi-pack etc. Very cool. Second, the support from the IS team is really exceptional! In the 3 years we've used IS, we've needed help configuring new features, they're right on it, and have always delivered - pretty awesome app!!!
Amazing! Thank you for the kind words. It’s fantastic to hear that Intuitive Shipping has been a reliable solution for your wide range of shipping scenarios over the past few years. We’re glad to know our support team has been right there with you whenever help has been needed. It’s always our goal to make things as smooth and effective as possible. If you ever have questions or want to explore even more ways to optimize your setup, we’re always here!
Best regards,
Ron Anderson
Technical Strategist
As a furniture retailer with complex shipping needs, Intuitive Shipping has been a fantastic solution. It handles our varied product sizes, delivery zones, and custom blending rules with ease - something other apps struggled with.
Despite its powerful capabilities, the interface is clean and easy to use, so our team can make updates confidently without needing tech support. Plus, their support team is responsive and helpful. Highly recommend for any Shopify store with advanced shipping requirements.
Thank you for the thoughtful review! We’re so glad to hear that Intuitive Shipping is delivering the flexibility and control you need to manage your complex shipping requirements. Our Dev team appreciates the love, too! Performance and ease-of-use are two things we're always striving to improve, and much of what you experience in Intuitive Shipping is based on feedback from our incredible community. Your recommendation means a lot and will no doubt help others make an informed decision.
Best regards,
Ron Anderson
Technical Strategist
We've been very happy with this app! We aim to provide transparent information to our customers regarding shipping dates, delivery dates, etc. This app has been instrumental in that regard. Additionally, the ability to calculate the ideal carton size and provide shipping quotes accordingly is absolutely essential now that carriers are using dimensional weight. It's especially important for costly expedited methods. Finally, support is top notch! Inquiries are answered promptly and they most always have a solution for something we're looking to accomplish.
Thank you for the thoughtful review! We’re so glad to hear that Intuitive Shipping has helped you set customer expectations with our customization features and is giving you the packing accuracy needed to manage shipping costs. Our support team appreciates the love, too! If anything new should arise, please don't hesitate to contact us.
Best regards,
Ron Anderson
Technical Strategist
We have different shipping options for different products and Intuitive Shipping works perfectly for our needs. You can also add different shipping options for a short period of time which have found helpful. Customer Service has also been great when we've had a query and needed help with any scenario. Thoroughly recommend!!
Thank you for the recommendation! It's great to hear that Intuitive Shipping is handling your product-specific shipping needs smoothly and giving you the flexibility to add temporary options when needed. We appreciate the kind words for our support team as well. If there’s ever anything else you need, please don’t hesitate to reach out. We’re always happy to assist!
Best regards,
Ron Anderson
Technical Strategist
