Joy Subscriptions App

Joy Subscriptions App

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers “insane value” for subscriptions, with low fees and strong impact on recurring revenue and cash flow. Core features are stable and easy to use, including dunning, customer portals, and a customizable, multilingual subscription widget for memberships or build‑a‑box setups. Many highlight smooth performance and exceptional live chat support, including fast customizations and full migrations from other subscription apps.

January 4, 2025

Sonny really helped me identify some issues that i had with subscribe and save and i was able to address them quickly. Thanks Sonny

Leoniq
United Kingdom
1 day using the app
Joy Subscription replied January 7, 2025

Thank you for your feedback! We’re so glad Sonny could assist you in resolving the issues quickly. If there’s anything else you need, don’t hesitate to reach out. 😊

December 31, 2024

I have seen and used the best of the best plugins across different platforms (Framer, Shopify, WordPress, Wix), and this is the first time I am adding a review.
What makes this tool the best?
It's the customer support, and the way they go beyond normal to help us truly feels like it's witchcraft (normal tech support will never do it).
Hands down, the best tool and tech support I have ever come across.

KwerkyFoods
United Kingdom
24 days using the app
Joy Subscription replied January 7, 2025

Wow, thank you for this incredible feedback! It’s an honor to be recognized as the best tool and support you’ve come across. We strive to go above and beyond for every customer, and your kind words inspire us to keep doing so. We’re here whenever you need us! 😊

December 27, 2024

Outstanding support from Damian. 10/10 recommend using this application if you're looking for a subscription partner. I will be referring others to this company / app. Thank you again!

Rubber Ducky Drink Co.
United States
About 1 hour using the app
Joy Subscription replied January 7, 2025

Thank you for your amazing review! We’re thrilled that Damian could provide outstanding support, and we’re so grateful for your recommendations. We’ll always be here to help you and anyone you refer to us. 😊

December 26, 2024

insane how great these guys are and how quick they help at any time!

Eye Hydrate
Canada
20 days using the app
Joy Subscription replied January 7, 2025

Wow, thank you for this enthusiastic feedback! We’re so glad we could provide quick and great support for you. Don’t hesitate to reach out whenever you need us! 🚀

December 17, 2024

Amazing app with super fast customer Support. Hana did a fantastic job to resolve our issue. Great service.

Box by Bee
New Zealand
About 2 months using the app
Joy Subscription replied December 20, 2024

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our app and that Hana was able to assist you quickly and effectively. We'll be sure to pass along your compliments to her. If you ever need further support, we're here to help!

December 10, 2024

Very quick to respond and so helpful. They were able to bulk add all of my products and make sure everything was functioning as it should.

New Hampshire Mushroom Company LLC
United States
22 days using the app
Joy Subscription replied December 16, 2024

We’re so happy to hear that our team could assist you quickly and ensure everything is working perfectly. Bulk-adding your products can be tricky, so we’re glad we could help make it seamless for you. Let us know if there’s anything else we can do!

Edited October 1, 2026

Yes I would, I got the help and support I needed. Olivia was super patient and helpful, thank you so much Olivia.

Wholistic Herbals Uk
United Kingdom
Almost 2 years using the app
Joy Subscription replied December 16, 2024

Thank you for recommending Joy Subscription! We’re so glad to hear our team could provide the help and support you needed. If there’s anything else we can do, just let us know!

December 4, 2024

the customer service is responsive and prompt in resolving my issues. app has thus far been easy to use!

A Fresh Day Co.
Singapore
5 days using the app
Joy Subscription replied December 5, 2024

Thank you for your positive feedback! We're delighted to hear the app is easy to use and that our support team was able to help promptly. Let us know if you ever have further questions or suggestions!

December 3, 2024

Great support team! Quickly customized the app to fit my needs. Highly recommended!

Maria Nicole Aesthetics
United States
1 day using the app
Joy Subscription replied December 5, 2024

Wow, thank you for the recommendation! We’re happy to hear the team could customize the app to suit your needs. If you have more ideas or feedback, we’re all ears.

December 3, 2024

Our store is on a vintage theme, so I wasn't able to install the widget myself. The support team were fantastic, they had it installed and set up quickly and efficiently. Great service, thank you!

Brown's Natural Pet Store
United Kingdom
About 2 hours using the app
Joy Subscription replied December 5, 2024

Thank you for sharing your experience! It’s great to know our team could help get everything set up for your vintage theme. We're here anytime you need more assistance!