Joy Subscriptions App

Joy Subscriptions App

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers “insane value” for subscriptions, with low fees and strong impact on recurring revenue and cash flow. Core features are stable and easy to use, including dunning, customer portals, and a customizable, multilingual subscription widget for memberships or build‑a‑box setups. Many highlight smooth performance and exceptional live chat support, including fast customizations and full migrations from other subscription apps.

December 1, 2024

Fantastic immediate support! Thanks so much to Charles!

Shells Sourdough
New Zealand
About 2 hours using the app
Joy Subscription replied December 5, 2024

We're so glad Charles could provide such timely support! Thank you for sharing your experience, and don’t hesitate to reach out if you need anything else.

November 29, 2024

I highly recommend this app! The customer support has been amazing and I could not have accomplished what I needed without them. Their help is much appreciated.

Haigh's Honey Farm
United States
3 days using the app
Joy Subscription replied December 1, 2024

Thank you for your kind words! We're so glad to hear the app and our support team have been helpful for you. Your recommendation means a lot to us! 😊

November 29, 2024

I recently had the pleasure of working with Alyssa while setting up the Joy app for my Shopify store, and I couldn’t be happier with the experience! Alyssa was incredibly patient, knowledgeable, and responsive throughout the process. She guided me step-by-step, addressing all my questions with clear and helpful explanations. Her positive attitude and dedication to ensuring my app was installed and functioning perfectly truly stood out. Exceptional customer service like this makes all the difference—thank you, Alyssa, for going above and beyond! Highly recommend!

Secure Measures
United States
26 days using the app
Joy Subscription replied December 1, 2024

Thank you for sharing your wonderful experience! We're thrilled to hear how helpful and supportive Alyssa was during your setup process. Exceptional customer service is what we aim for, and it’s great to know Alyssa made such a positive impact. Your recommendation means so much to us—thank you! 😊✨

November 23, 2024

Abby was great! Really helpful and quick.

Wide Eyed Wines
United States
2 days using the app
Joy Subscription replied December 1, 2024

Thank you for your feedback! We’re happy to hear you had such a great experience. We’re always here to help! 😊

November 22, 2024

I love this App. Jade with the customer service team is top notch. They customized my widget to look exactly like I wanted. Now thats what I call service.

EarthEnvi
United States
7 days using the app
Joy Subscription replied November 30, 2024

Thank you for your amazing feedback! We're so glad you love Joy Subscriptions and that our team could customize the widget just the way you wanted. That’s exactly the level of service we strive for! 😊

November 18, 2024

It's been only a week since installing this App, and it's been such a great experience!

Setting up is super simple and their customer service team (particularly Damian) has gone above and beyond to provide help.

An easy 5/5 stars from me!

Brew Methods
Australia
7 days using the app
Joy Subscription replied November 20, 2024

Thank you for your awesome feedback! We’re so happy to hear you’ve had such a great experience with Joy Subscriptions. Glad the setup was simple and that our team could help. 🌟🌟🌟

November 7, 2024

Audrey was absolutely amazing and patient with me today, the service didn't have one function I was looking for but the rest of it was so smooth and Audrey was so good I decided to stick with it! :)

Lucy in the sky with Barry's
Ireland
About 2 hours using the app
Joy Subscription replied November 15, 2024

Thank you! We're thrilled to hear Audrey’s support and the smooth experience won you over. We’re here for you! 😊

October 30, 2024

Set up was easy. Customer service is quick to respond and Audrey has been the best!

WANAE
United States
About 4 hours using the app
Joy Subscription replied November 2, 2024

Thank you so much for your feedback! We're really happy to hear that the assistance was helpful. We're always here to help!

October 16, 2024

This app is everything you need plus more. Abby and the others I’ve worked with have all been a blast, super helpful and super quick. I completely recommend this product for anyone interested in their type of services!!

RESPONSIBLE NUTRITION
United States
About 8 hours using the app
Joy Subscription replied October 21, 2024

Thank you for your awesome feedback! We're thrilled to hear that Joy Subscriptions has been everything you need and that our team has been helpful and quick. We appreciate the recommendation and are excited to continue supporting you!

April 13, 2026

Amazing customer service!

Jegrotebro
Netherlands
About 2 hours using the app