Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

July 15, 2025

This app is the best app ever for loyalty program for your shopify store.

Customer service is outstanding; Hana was so supportive and helpful that helped me to solve most of the problem

FoldifyCase
Australia
20 days using the app
Joy Loyalty Program & Rewards replied August 4, 2025

Hi FoldifyCase,

Thank you so much for this incredible review! We're absolutely delighted that you consider Joy the best loyalty program app for Shopify stores. Hana will be thrilled to hear your praise for being so supportive and helpful in solving most of your problems - that outstanding customer service is exactly what we strive to provide every merchant!

Warm regards,
The Joy Loyalty Team

Edited July 14, 2025

This app is wonderful. It is a critical component of our efforts to increase customer satisfaction and repeat purchases. It brings us a lot of value. We are especially impressed with the support from the Avada customer service and technical team.

BeautyWellness.ca
Canada
About 1 year using the app
Joy Loyalty Program & Rewards replied July 13, 2025

Hi BeautyWellness.ca Team,

Thank you so much for your kind words and wonderful feedback!
We're thrilled to hear that Joy Loyalty has become a key part of your strategy to increase customer satisfaction and repeat purchases. It means a lot to know that you're seeing real value from the app.

We're also glad that our support team could assist you effectively. We're always here to help you make the most of your loyalty program.

Wishing you continued success, and we’re excited to keep supporting your growth!

Best regards,
The Joy Loyalty Team

July 10, 2025

Hana walked us through the coupon code issue we were having and was able to explain and make the setting changes in system in no time at all.

Lowen's Natural Skincare
Canada
4 months using the app
Joy Loyalty Program & Rewards replied August 4, 2025

Hi Lowen's Natural Skincare,

Thank you so much for this great review! Hana will be delighted to hear that she was able to walk you through your coupon code issue and make the necessary system setting changes so quickly. Her ability to explain and resolve loyalty program technical issues efficiently is exactly what we aim for with every merchant interaction!

Warm regards,
The Joy Loyalty Team

July 9, 2025

Amazing customer support!
Was super quick to go into our system and help set things up properly
no wait time and help was immediately done through their chat which is nice to finally have real responses from a company and not just an AI chatbot
Highly recommend this app

NUUD
United States
Over 1 year using the app
June 30, 2025

Hana was extremely helpful!!! Top notch support :)

Earthglow
United States
22 days using the app
June 30, 2025

Thanks to Abby & Daniel for all the support! Great team

Emerson and Friends
United States
About 1 year using the app
June 28, 2025

Jasmine has been very patience with me. Throughout the onboarding process, she has been a wonderful helper to clarify all the doubts I have. She is very helpful in providing fast response to every of my inquiry. High recommended

Elegold Jewelry
Malaysia
4 months using the app
Joy Loyalty Program & Rewards replied August 4, 2025

Hi Elegold Jewelry,

Thank you so much for this wonderful review! Jasmine will be absolutely thrilled to hear your praise for her patience and helpfulness throughout your onboarding process. It's fantastic that she was able to clarify all your doubts and provide fast responses to every inquiry - that kind of dedicated support during setup is exactly what we strive to provide. Your high recommendation truly means everything to us!

Warm regards,
The Joy Loyalty Team

June 26, 2025

Jade was extremely helpful, fast and supportive.

Aleptex
Morocco
26 days using the app
June 25, 2025

User-friendly, and the customer service team was very supportive, especially Audrey. Highly recommended!

TKB Trading
United States
About 1 hour using the app
June 24, 2025

This is the best loyalty program with amazing support 24/7! I'm extremely impressed with all of its features and the consistent help from the team. With that being said, thank you to Alyssa for my most recent series of questions! 10/10 recommend.

Your Everyday Planner
United States
3 months using the app
Joy Loyalty Program & Rewards replied August 4, 2025

Hi Your Everyday Planner,

Thank you so much for this amazing review! We're absolutely delighted that you consider Joy the best loyalty program and that you're extremely impressed with all of our features. Our 24/7 support team will be thrilled to hear your praise for their consistent help, and Alyssa will be especially excited to receive your thanks for assisting with your recent questions. Your 10/10 recommendation truly means everything to us!

Warm regards,
The Joy Loyalty Team