Joy Loyalty Program Rewards
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Reviews (1,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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The support of the app is very fast and efficient. I got a query solved from Hana. it was quick and very helpful.
The team was incredibly helpful in getting our rewards program launched. They even went above and beyond to customize a section to fit our specific needs. Huge shoutout to Hana, Alicia, and William!
Hi Elle Vie Body Products,
Thank you so much for this wonderful review! We're delighted that our team was incredibly helpful in getting your rewards program launched successfully. It's fantastic that we could go above and beyond with custom solutions to fit your specific business needs - that's exactly the kind of personalized service we love providing. Hana, Alicia, and William will be absolutely thrilled to receive your special shoutout for their dedication to your project!
Warm regards,
The Joy Loyalty Team
The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support!
Hi Inspirations Dancewear Canada,
Thank you so much for this wonderful review! We're thrilled to hear that Jasmine and Andrew have provided such outstanding support - they'll both be delighted to receive your special recognition. It's fantastic that their quick responses and patience with all your questions made your transition to Joy so smooth, and we're honored that you'd recommend us to other businesses.
Warm regards,
The Joy Loyalty Team
Very good app, customer service is great and fast. Abby and Anivia were great help.
Hi Novamed (Europe) ltd,
Thank you so much for this wonderful review! We're delighted that you find Joy to be a very good loyalty app and that our customer service has been great and fast for you. Abby and Anivia will be absolutely thrilled to hear your recognition for their great help. Having your trust and satisfaction with our platform over more than three years truly means everything to us!
Warm regards,
The Joy Loyalty Team
We have been really pleased with the many options this app gives. The support has also been really great and the installation has been seemless.
Hi LAMP LDN,
Thank you so much for this wonderful review! We're really pleased that you're happy with the many options Joy's loyalty program provides and that the installation was seamless for you. Our support team will be delighted to hear your praise for their great service - providing comprehensive features with smooth setup is exactly what we strive for!
Warm regards,
The Joy Loyalty Team
April did a great job of fixing my issue quickly and efficiently
Hi vibeboxshop,
Thank you so much for this great review! April will be absolutely delighted to hear that she did a great job fixing your issue quickly and efficiently. Having your loyalty and trust with Joy over three years truly means everything to us!
Warm regards,
The Joy Loyalty Team
Hanna has been a great help with the setup. Looking forward to the good things to come with this app.
so far so good. Easy set up yet the end customer gets a detailed well thought of program. Had a few questions and Hana assisted me through them all. She was quick to reply and very helpful.
Hi self.,
Thank you so much for this great review! It's wonderful to hear that you found the setup easy while still delivering a detailed and well thought-out program for your customers. Hana will be thrilled to receive your recognition for her quick replies and helpful assistance with all your questions - providing that level of support is exactly what we strive for with every merchant.
Warm regards,
The Joy Loyalty Team
Very very helpful CS- Hana! Resolved problem efficiently. Thank you very much!
Hi GELLY Press On Nail,
Thank you so much for this wonderful review! Hana will be absolutely thrilled to hear your praise for being very helpful and resolving your problem so efficiently. Providing that kind of effective customer service for your loyalty program is exactly what we strive for!
Warm regards,
The Joy Loyalty Team
I had a few setup questions and issues and contacted support where Hana was very helpful and solved my problems asap
