Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,791)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

April 26, 2025

Abby was able to help me and my client with the issues we are having on our store. Thanks to her and the rest of the team. We appreciate

Kings and Gents Accessories
United States
3 months using the app
April 22, 2025

Great customer support. Works well, especially for the price.

The English Garden
United States
Over 2 years using the app
April 19, 2025

April was very helpful in helping me fix an issue I had with my POS and the Joy App. Thank you April!

Looks By Lopez
United States
Over 1 year using the app
Joy Loyalty Program & Rewards replied June 2, 2025

Hi Looks By Lopez,

Thank you so much for this great review! April will be absolutely delighted to hear your recognition for helping you fix the issue with your POS and Joy App integration. We're so glad she was able to get everything working smoothly for you - providing that kind of technical support is exactly what our team is here for.

Warm regards,
The Joy Loyalty Team

April 18, 2025

Abby was so quick to coordinate adding their points calculator to our website, was very friendly, and provided great customer service.

Laws of Nature Cosmetics
United States
Over 1 year using the app
Joy Loyalty Program & Rewards replied August 4, 2025

Hi Laws of Nature Cosmetics,

Thank you so much for this wonderful review! Abby will be absolutely thrilled to hear your praise for being so quick to coordinate adding the points calculator to your website while providing such friendly and great customer service. Having features like the points calculator seamlessly integrated into your loyalty program is exactly what we aim for!

Warm regards,
The Joy Loyalty Team

April 12, 2025

So far the app has been great! I just had a big issue with my theme and getting everything set up and Hana was able to quickly fix it. Excited to implement this into my store!

CARLOMAR
United States
About 21 hours using the app
April 10, 2025

Audrey and Charles were both super helpful! I appreciated the prompt responses!

Rooted Traditions Co
United States
2 days using the app
April 8, 2025

Customer Service is 1st Rate, very responsive and super helpful. Have worked with several members of the team including Hana (who was amazing). All questions were answered quickly.

Alamo City Popcorn Company
United States
8 days using the app
April 5, 2025

Most helpful team on shopify!!
Definitely recommend
special thanks to,
Jasmine and Raymond, our technical supporters

RESPONSIBLE NUTRITION
United States
About 1 hour using the app
April 4, 2025

Very helpful. Thanks for Hana's help

Papabanana Cosplay Store
United States
5 months using the app
April 4, 2025

Jade was very helpful and was able to solve the issue I was having with my app.

Tough Tips
United States
4 months using the app