Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

May 5, 2020

Fantastic app! It was easy to import old reviews from my previous ratings app and the customer service can’t be beat. There are great options and customization available for a very reasonable monthly price. Highly recommend!

Zenimal™
United States
25 days using the app
March 2, 2023

Set up was simple and I love that it integrates with Klaviyo. The few questions I did have, I used the chat line for and Marcus was a tremendous help! He stayed on chat with me for about an hour walking me through the process.

Callie's Hot Little Biscuit
United States
About 3 hours using the app
October 29, 2021

The app is a little pricey; however, it allows you to customize reviews to your specific brand/business which is neat. Unlike YotPo that charges a shit ton to do the same, Junip allows you to do that for a fraction of the cost.

Pound Cake
United States
30 days using the app
January 26, 2023

Junip has been a great transition for us, the team has been extremely helpful throughout the transfer. They quickly solved for our unique situations and support is always on top of it! I would highly recommend considering Junip!

Tecovas
United States
Over 1 year using the app
August 25, 2022

Junip saved the day! We switched over from an over-priced bloated alternative app and we haven't missed it a single day since. Junip's support team is perfect, and the product is simple and effective. THANK YOU JUNIP!! - Team Leaf

Leaf Shave
United States
Over 1 year using the app
January 11, 2023

We love Junip! It is very user-friendly on both our and the customers' end. We are also very happy with the support we receive from their team. Customers have become very interactive and that's what we really wanted out of the app!

Social Threads
United States
Over 1 year using the app
July 19, 2021

We use this app daily. Never an issue. Support at set up was great. Customers have never told us of any issue when doing a review. Very impressive, to be honest. Congrats to the Junip team on creating a well-designed easy to use the app.

Prince Edward Island Preserve Company
Canada
5 months using the app
August 17, 2022

Switched to Junip from another provider. Junip was awesome about onboarding us, it's super intuitive. They went beyond the mark to make a few customizations for us. Plus the pricing is very affordable relative to other options. Would recommend!

Trippy Outdoor
United States
5 days using the app
January 22, 2021

Junip has FANTASTIC customer service! They were so helpful and quick to respond, which made set up quick and easy. It's pretty user friendly to navigate too, we're excited to have made the switch to Junip from a different review collection site.

Emmy's Organics
United States
About 22 hours using the app
June 8, 2023

LOVE the Junip team and the app. They worked so quickly with us to get this app up and running and it works beautifully- so easy. Very happy with it and really appreciate the team's help with the onboarding. 5 stars and would highly recommend them.

PLUS ULTRA
United States
About 2 months using the app