Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

January 18, 2023

Best review app out there. Super thoughtful design of both the UI, and features. Junip just gets it. I have tried "them all," when it comes to review & UGC apps. If you have or work with a DTC brand, I highly recommend you switch to/start with Junip.

Hardpops
United States
About 1 year using the app
November 17, 2022

I can't say enough good things about this app. It increased our review conversion rate by 22% since our switch from Okendo, and their customer support team (mega shout out to Marcus) are phenomenal. Make the switch to Junip. You won't be disappointed.

Fancii & Co.
Canada
6 months using the app
Edited May 7, 2020

Super detailed app. Stuart provided prompt and excellent support with understanding the app functionality to the very minute detail.

App could use more functionality with manual reminders. But overall best review app out there, 10/10 would recommend.

Bummer
India
24 days using the app
October 19, 2022

We've recently switched from Yotpo to Junip, and our experience has been very good. We had an amazing level of support during onboarding and the team has been very responsive to fixing everything to our needs. I can only recommend their service. 5 stars!

Deux par Deux
Canada
30 days using the app
April 6, 2023

On-boarding has been great. Going live today. Solid interactions with the team so far and I have corresponded with them considerably on styling and the Klaviyo integration. So far a much better experience than I've had with several other providers in the space.

Dayspring Pens
United States
14 days using the app
Edited May 9, 2022

Super easy to install and managed to get a few previous customers to give me a review which is nice! Still not entirely sure whether to keep it on my website due to the sort of thing I sell (www.emilyhare.co.uk) but hopefully it will inspire confidence in some!

Emily Hare
United Kingdom
28 days using the app
May 25, 2022

What an amazing team! Marcus helped install and set up the app on our custom site - an amazing personal experience! The app is seamless for both business owners and customers and such an upgrade from the standard shopify review plug ins. Absolutely would recommend!

Ries
United States
About 1 month using the app
January 11, 2020

FINALLY! A review app that isn’t super expensive and/or super janky — this team nailed it! Love Junip! They’re just getting started and it’s already my favourite review app. The ideas behind how their building the app is so fantastic, I can’t wait to see where they go!

Kotn
Canada
29 days using the app
January 19, 2022

besides all the great features Junip offers. I was really blown away by the amount of help and knowledge I've experienced working with them. Marcus, in particular, has gone above and beyond his role, this was very refreshing. all-around great work to the team a junip!!

Laumière Gourmet Fruits
United States
About 1 month using the app
June 13, 2022

We've just made the switch from Yotpo to Junip and are loving it so far. The platform is beautifully designed and easy to use. The features are useful and intuitive for our customers. And most importantly, the customer support is wonderful. Thank you to the Junip team!

Siblings
United States
14 days using the app