Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,169)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

February 16, 2023

Junip is a fantastic review platform with everything you need for your store.
Marcus and the team are oustanding and will help with anything you need.
We had a few website issues and Marcus spent his morning assisting us, he was super helpful and I couldn't have ask for more.
5 out of 5 stars everytime for Junip!

Aeyla UK
United Kingdom
4 days using the app
August 30, 2022

Junip is a great app, but what is even better is the customer service! Specifically the ongoing help that I have received from Marcus Cardoso. Marcus has answered many questions and has been working with me to transfer thousands of reviews from another app to Junip. Delighted with this app and the service provided.

Tegen Accessories
United Kingdom
2 months using the app
March 3, 2023

So far, the best reviews application I've seen for Shopify. Clean emails, clean UX, clean management, clean automation flows, etc., etc., etc. Quick install, seamless output to the theme, and fast response times. Junip was the 4th app I tried, and I haven't even considered looking for another after getting it setup.

Drotto
United States
About 5 hours using the app
May 18, 2023

I looked into just about every review app out there, and Junip topped the list. After using it for 8 months, we've gotten dozens of reviews on our upstart shop. Marcus and the support team are a pleasure to work with. They really know their stuff, esp. with Klaviyo integrations in our case. Highly, highly recommend these guys.

BHAKTA Spirits
United States
9 months using the app
June 30, 2023

Nothing but great things to say about Junip! The team were super helpful in consolidating and preparing all our previous reviews as well as linking both stores together. The review UI looks fantastic, and the backend works well without any issues. We are loving Junip and would highly recommend to anyone looking for a review partner!

GLAMRDiP
Australia
11 months using the app
February 28, 2022

We've only just started using this app so my rating is more a reflection on the service than its usability. The service has been above and beyond and having just moved over from Trustpilot we are excited to see all of the things Junip can do. We have a difficult store set up and it's the first one that's been able to accommodate that for us.

Spirits and Spice
United States
18 days using the app
March 15, 2022

Just got set up with Junip after moving off of Yotpo and it's been a delightful experience! The customer service team has been super responsive and helpful with the migration over and even helped us clean up some extra code leftover from our previous app that we didn't need. Really excited to start using the app and gathering more customer UGC!

aila
United States
5 days using the app
January 14, 2023

Although I'm just getting started with Junip, I wanted to leave a word of appreciation for the amazing support provided by Marcus, in helping me manually install the snippets on our store. He was prompt and super friendly throughout the entire process, and I'm definitely looking forward to seeing the benefits of partnering with Junip in the near future.

Just Collagen.
Canada
3 days using the app
October 20, 2021

Super easy setup, really fair pricing, great support, and all the features we need. What more can you ask for? I really appreciate the deep integration with Postscript and Klaviyo - that's something that other apps don't really offer. It's also well designed (both the admin and customer facing side) and intuitive. Really happy we decided to make the switch!

Zesti
United States
5 days using the app
April 13, 2021

Easy to get set up, team is super helpful and responsive to questions. We refuse to pay for Yotpo and were previously using Reviews.io, which was fine but somewhat fragile. With Junip now being a Google-sanctioned aggregator, this made switching and trying something new an easy choice. Hope they continue to innovate and add better features to their strong base.

Sunsoil
United States
18 days using the app