Junip Product Reviews App & AI

Junip Product Reviews App & AI

Reviews (1,170)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up and migrate from other review tools, with a clean, mobile‑first interface that customers find simple to use. Many report a big increase in reviews, including from in‑person sales, and like the professional, customizable widgets. Pricing is seen as affordable with strong value, and integrations, automations, and translations work reliably. Support is frequently described as fast, friendly, and proactive.

June 29, 2021

Great communication whenever we have a query regarding Junip and easy to install and customise. Seems to be collecting reviews well and functioning perfectly.
The team were great at getting our old reviews imported from TrustPilot and Junip is 10 times better.
Looks like they are constantly looking to add to and expand on functionality too which is always great to see!

Tens
United Kingdom
About 2 months using the app
August 12, 2021

The Junip team was incredibly helpful and responsive and were totally there for me whenever I had any questions during setup. I like how customizable it is and how it integrates with Klaviyo. Reviews are super important, and we are hoping this will help out our customers by hearing from others experiences with our products. Excited to run my first campaign today! Thanks Junip!

Rëzo Haircare
United States
8 days using the app
October 11, 2021

Junip is a fantastic review app and the team behind it is just making it better and better. They are great at communication and have always answered my questions. It was easy to implement, even on my headless shopify store (rainierwatch.com), because they provided html snippets. The only thing lacking I've found is the ability to edit reviews. But hopefully thats coming sometime soon.

Rainier Watch
United States
29 days using the app
May 31, 2022

We're using this to boost our UGC collection, as well as improve our review-collection flows. Integrates fantastically with Klaviyo (some super helpful guides on their site) and looks great. Stuart has been super helpful with answering questions, and stoked to see how it boosts our business. Well designed UI and features (including having products share reviews, which is amazing for the kits we sell)

Dr Bugs Popcorn
New Zealand
7 days using the app
November 8, 2022

We were previously on a larger, more expensive, Reviews & ratings platform and since the migration to Junip, I have nothing but great feedback! The team was responsive, attentive and was there every step of the way through onboarding and implementation. Their UI is great and their mobile responsive modal is a significant improvement to what we had previously. Great all around, would highly recommend!

beam
United States
About 2 months using the app
May 22, 2021

Junip is EASILY the best option for collecting reviews on Shopify. It's largely the value they offer for their price, while giving a large chunk of the features I need. Integrations with Klaviyo, Google Ads, easy to use interface, great user experience -- all reason I love this software. The support team and owner are very smart and helpful. It is confusing how much competitors charge and how little you get.

Farmers Juice
United States
4 months using the app
July 11, 2022

The best customer service I have ever received from a review capture company. Marcus has been nothing but OUTSTANDING. He was even replying to me at 2 am making sure my review capture integration with Klavio and Attentive were active, he even went the extra mile and set them up for me. Very responsive, very caring, and very professional with the way they put your best interest first in the on boarding process. Thank you Marcus and Junip!

Noun Naturals
United States
21 days using the app
March 13, 2023

So far so good, transitioned from stamped, due to pricing and interface. Happy with the move so far. The interface is much more responsive and easy to use. Grouping product reviews actually WORKS unlike stamped.
Wish they had more display widgets so I could recreate some of the stuff I had with stamped, like email footer widget, just a widget on the homepage that shows total reviews and aggregate rating. I recreated it but had to do some hacky CSS and JS.

Inner Strength Products
Canada
13 days using the app
Edited February 26, 2020

We have just started using Junip, initially there was a little bit of a glitch with the reviews appearing in our store this was due to the Shopify theme we have chosen, but support was super fast, very helpful, identified what the issue was straight away & fixed the problem very quickly. Our reviews were published on our product listings immediately, so far we are very happy, We can't wait until our customers start posting pics with their feedback.
Sonia...

Bomd Body
Australia
About 1 month using the app
Edited October 10, 2022

Wow. I tested all the popular review apps over the span of a week and spent a total of 20 hours setting them up and customizing them. Junip is miles ahead of them all. From the intuitive and beautifully designed UI, to the feature set, and even the cost. As a user experience designer, working in tech for almost 20 years, I can confidently say the Junip team is full of talented designers (UX and UI), as well as engineers. This app is everything you want and nothing you don't. I 100% recommend it.

Mother Mother
United States
About 1 month using the app