Junip Product Reviews App & AI

I'm liking Junip more and more. Been using over a year, no issues and the updates have been helpful. It's like having an assistant. The emails sent to customer that purchased from my store are always sent in a timely fashion, which I love the fact its hands off and dine for me. Junip is definitely worth it.

After years with Okendo, moving to Junip Reviews was the best decision our team made this quarter. The cost savings were immediate and substantial, allowing us to redirect our budget to other priorities while actually getting more features.

Setup took just one afternoon instead of the week we expected. Their intuitive dashboard made customizing review displays to match our brand effortless, and their automated email sequences boosted our review collection by 32% in the first month.

What impressed me most was how quickly our support team adapted—zero complaints about the transition and several comments about how much easier their workflow became.

If you're hesitating about switching review platforms, don't. The migration was painless, the support team is responsive, and the ROI speaks for itself. Junip delivers everything we needed at a fraction of what we were paying.

great app, within 10 week we have gotten 12 reviews already. testimonials are key to consumer trust in a product.

We've had a great onboarding experience with Junip! Leah has been extremely responsive and helpful, including redoing our imports a couple of times due to technical issues from our previous partner. Highly recommend - one of the easier tech transitions I've done in my career.

Junip is really user friendly and syncs to our shopify seamelessly. We've been happy with this app so far and our customers find it really easy to leave a review. We've run into a few technical issues and Leah has been so helpful and responds promptly and was able to fix our issue in a very timely manner.

Junip has been a great alternative to YotPo reviews! Malvina was so helpful during the setup and even gave great tips and recommendations along the way. Onboarding and implementation was super easy! I would definitely recommend this app to anyone that is looking for a good app for reviews. A very cool feature is the group reviews which allows you to add single product reviews to your bundles if you offer bundles and don’t have reviews for the bundles themselves.

*Edit* Junip listens when you have concerns. This was changed, and now customers don't need to confirm that they want to leave their reviews. We now have the option to change that in our admin settings.

I would recommend, but I do not like that a customer has a 2 step process to leave a review. I do not believe they should have to go back to their email to confirm that they want to leave a review - otherwise, the review will not display on your website. Problems exist like them not being notified by their email provider, not wanting to think about it after submitting, or simply not receiving the email fast enough (most likely due to strength of internet). It limits the amount of reviews that you can have. If it's to possibly weed out illegitimate reviews, I'm sure there's another fix for that.

We've been looking for a free robust review integration that was simple to use. After trying many others, Junip is by far the best for small businesses with limited budgets. We've already started to see more customer engagement since setting up so we are very pleased and hope to be able to become big enough to require a paid account.

Exactly what you want in a review app. Simple, affordable, great features (w/o it being overloaded), and a clean design. They also have fantastic support (shoutout to Stuart). I've used a couple different apps in the past and highly recommend Junip!

We love Junip. Great customer support, friendly staff. They hold your hand throughout the entire process and make set up so easy. It is a full service app that is very user friendly. Highly recommend. Increases conversion better than most other Apps that we have tried. It is a great way for customers to provide feedback and allow us to ensure a great customer experience.