Reviews (397)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

October 25, 2022

its excellent app and free. I can modify the colors on button and its easy for me use this app.
thank you

Di Carol
United States
11 days using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you find our app excellent and easy to use, and that you appreciate the ability to modify the colors on the pre-order button.

We're glad to know that our app is meeting your needs. Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team

January 18, 2023

Good App. Works well. It Does as expected. Support team is good too. Thanks.

Think AtoZ Ltd.
Ireland
6 days using the app
Kaktus replied May 11, 2023

Thank you for your kind words and positive feedback about our app! We are delighted to hear that our app is working well for you and meeting your expectations.

We are also thrilled to know that our support team was able to assist you effectively. If you ever have any questions or concerns, please do not hesitate to reach out to us.

Thank you for choosing our app and we look forward to serving you in the future.

Best regards,
KaktusApp team.

March 24, 2023

Didnt work with my theme at first but support had made it work within 5 minutes. Great that its free too!

3DCabin
United Kingdom
About 18 hours using the app
Kaktus replied May 12, 2023

Thank you for sharing your feedback with us. We are sorry to hear that our app did not work with your theme initially, but we are pleased to hear that our support team was able to resolve the issue within 5 minutes.

Our team is always here to assist our users with any questions or concerns they may have, and we are glad to know that we were able to provide you with the support you needed.

We appreciate your positive feedback and are grateful for your trust in our app.

Best regards,
KaktusApp team.

March 24, 2023

So far the Shopify app works great and customer service has been fast to respond to all of my inquiries.

Kosplayit
United States
About 1 month using the app
Kaktus replied May 15, 2023

Thank you for your feedback regarding our app. We're thrilled to hear that it's been working great for you so far. Our team has worked hard to develop a reliable and efficient app, and we're glad that it's meeting your expectations.

We're also delighted to hear that our customer service has been responsive and quick in addressing your inquiries.

If you have any further questions or need any assistance in the future, please feel free to reach out to us.

Best regards,
KaktusApp team.

February 21, 2023

THE BEST!! Adriane is a SUPERSTAR!! NO need to go with any other Pre-Order App!! This is THE ONE FOR YOU!!

INHERIT THE EARTH
United States
44 minutes using the app
Kaktus replied May 12, 2023

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with our app and our support team, especially Adrian.

If you need any further assistance, please don't hesitate to reach out.

Best regards,
KaktusApp Team

March 28, 2023

I was really happy with the customer service! I had an issue and everything was resolved in few minute.

HouseofDekkor
United Kingdom
37 minutes using the app
Kaktus replied May 15, 2023

Thank you for sharing your positive experience with our customer service! We're delighted to hear that you were happy with the level of support you received.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Thank you for choosing our app and for your support.

Best regards,
KaktusApp team.

Edited April 18, 2023

Their workers are very helpful people
....................................................................

Netgear Gibraltar LTD
Gibraltar
6 days using the app
Kaktus replied May 15, 2023

Thank you for your kind feedback! We're thrilled to hear that our team members have been helpful to you. Providing exceptional customer service is a top priority for us, and we're glad that our team members were able to assist you effectively.

If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Best regards,
KaktusApp team.

May 11, 2023

Adrian was very helpful and assisted me with the apps.
Apps are easy to use and add colour to my website.

JMJ Catholic Products
Australia
About 1 hour using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that Adrian was very helpful and provided assistance with our apps.

We're also delighted to know that our apps are easy to use and have added color to your website.

If you have any more questions or need any further assistance, please don't hesitate to reach out.

Thank you for choosing our apps, and we appreciate your positive review!

Best regards,
KaktusApp team.

June 30, 2023

Works as advertised, and there is great live chat support where they will fix issues you may have for you.

Snap Ships Tactics
United States
About 20 hours using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're pleased to hear that our app works as advertised and that you found our live chat support helpful in resolving any issues you encountered.

We greatly appreciate your support and recognition of our efforts. If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

August 12, 2022

Very easy to navigate and excellent customer service, they were extremely helpful with any questions I had!

Museum of London
United Kingdom
About 1 hour using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app easy to navigate and that our customer service team was able to provide you with excellent assistance for any questions you had.

We're glad to know that our app and support team met your needs. Thank you for choosing KaktusApp as your pre-order solution.

Please don't hesitate to reach out to us if you have any further feedback or suggestions.

Best regards,
KaktusApp team