Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

April 19, 2023

awesome support! does what it says and fast response even with minor intergration request and help !!

Hometastic HK
Hong Kong SAR
About 1 hour using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that you found our support team awesome and that our app delivers on its promises.

Your satisfaction is important to us. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We appreciate your trust in us.

Best regards,
KaktusApp team.

Edited April 24, 2023

Customer support was very helpful. Great free ap. Thank you very much for all of your help Andrian.

Jasmine and Jade Interiors
United Kingdom
About 23 hours using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that our customer support was helpful and that you find our app to be great.

We truly appreciate your kind words and your recognition of Andrian's assistance. If you have any more questions or need further support, please don't hesitate to reach out. We're here for you!

Best regards,
KaktusApp team.

May 7, 2023

Really easy to start using! Got my first pre-order within 12 hours and it works seemlessly. Nice app!

Mary's Muffins Oakville
Canada
About 21 hours using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that starting to use our app was really easy for you. We designed it with a user-friendly interface to ensure a seamless experience.

It's fantastic to know that you received your first pre-order within just 12 hours and that the app is working seamlessly for you.

If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you and ensure your continued success with our app.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

Edited June 7, 2023

It's free and easy to set up! Support is super responsive too! Looking forward to seeing it work!

Paw Favor
Singapore
About 1 hour using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're glad to hear that you appreciate our app being free and easy to set up. We believe in providing value to our users, and we're delighted that you found it convenient to get started.

We greatly appreciate your kind words about our support team's responsiveness. If you have any further questions or need any assistance along the way, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

January 31, 2023

Customer Service was a great help in first time use! Look forward to getting acquainted with this tool

speedandkulture
United States
About 1 hour using the app
Kaktus replied May 11, 2023

Thank you for taking the time to leave a review! We are glad to hear that our customer service team was able to provide great help during your first-time use of our app.

At KaktusApp, we strive to provide top-notch customer service and user-friendly apps that meet the needs of our customers.

Please do not hesitate to reach out to us if you have any further questions or concerns.

Best regards,
KaktusApp team.

Edited June 8, 2023

Works great! Support was very quick to respond and help resolve any issues and get it up and running.

Nerd Haven Games
Canada
37 minutes using the app
Kaktus replied July 13, 2023

Thank you for your positive feedback! We're thrilled to hear that our app works great for you.

We greatly appreciate your kind words about our support team. Delivering quick and helpful assistance is a top priority for us, and we're glad that we were able to promptly respond, resolve any issues, and get everything up and running smoothly for you.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

January 17, 2023

It was super easy to use and fast and great customer service, answering questions immediately by chat.

www.royalgrandusa.com
United States
25 minutes using the app
Kaktus replied May 11, 2023

Thank you for your positive feedback about our app and customer service. We're happy to hear that you found our app easy to use and that our support team was able to provide you with quick and helpful assistance through the chat.

Thank you for choosing KaktusApp, and please don't hesitate to contact us if you have any further questions or concerns.

Best regards,
KaktusApp team

April 11, 2023

Working great! Customer service was very quick with setting it up and we are already getting preorders.

Warehouse 23 by Steve Jackson Games
United States
6 days using the app
Kaktus replied May 15, 2023

Thank you for your feedback! We're thrilled to hear that our app is working great for you and that our customer service team was quick in setting it up for you.

It's fantastic to know that you're already receiving preorders. This is a great indication that our app works for your business.

If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.

Thank you for choosing our app and for your support. We value you as our customer and appreciate your trust in us.

Best regards,
KaktusApp team.

July 3, 2023

The team were very helpful, quick to respond and the app was very easy to use. You can customise easily

Obras de Arte
United Kingdom
2 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're delighted to hear that our team was very helpful and quick to respond to your needs.

We're also pleased to hear that you found our app very easy to use and that the customization options were easily accessible. Offering a user-friendly experience and flexibility in customization are priorities for us, and we're glad that we delivered on those fronts.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

April 21, 2023

Customer service was quick andresolved the issue I was having. Thank you for taking care of the inquiry.

DistantXtremes
United States
About 1 month using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that our customer service was quick and efficient in resolving the issue you were experiencing. Providing prompt and effective assistance is one of our top priorities, and we're pleased that we were able to take care of your inquiry.

If you have any other questions or need further assistance in the future, please feel free to reach out to us. We're here to help!

Best regards,
KaktusApp team.