Reviews (397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.
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Very easy to navigate and excellent customer service, they were extremely helpful with any questions I had!
Thank you for sharing your positive experience with our app. We're thrilled to hear that you found our app easy to navigate and that our customer service team was able to provide you with excellent assistance for any questions you had.
We're glad to know that our app and support team met your needs. Thank you for choosing KaktusApp as your pre-order solution.
Please don't hesitate to reach out to us if you have any further feedback or suggestions.
Best regards,
KaktusApp team
Great customer service and answers questions quickly!
If you need to set up pre-orders, this is your place!
Thank you for sharing your positive experience with our app and customer service! We are thrilled to hear that you found our team to be great and responsive in answering your questions quickly.
Thank you again for your kind words and for choosing KaktusApp. We appreciate your recommendation and look forward to serving you in the future.
Best regards,
KaktusApp team
Really great customer support, Vitalii helped to navigate and set everything up. Easy to use and it is FREE.
Thank you for taking the time to share your positive experience with our app and customer support team. We're thrilled to hear that our app was easy to use and that our support team, led by Vitalii, was able to assist you in navigating and setting everything up.
We're glad to know that our app met your needs, and we appreciate your business. If you have any further feedback or suggestions, please do not hesitate to reach out to us.
Thank you for choosing our app, and we hope to continue providing you with excellent service.
Best regards,
KaktusApp team
Awesome work!!!! Great communication, and very helpful. Only took 5 minutes to save the problem. Thank you!
Thank you for your feedback! We're thrilled to hear that you had an awesome experience with our team. We're glad that we could quickly resolve the problem you encountered and that it only took 5 minutes.
Thank you for your kind words of appreciation. If you have any further questions, need assistance, or have any feedback, please don't hesitate to reach out.
Best regards,
KaktusApp team.
I would recommend this app to Shopify shop owners. Wow their customer service is "on the ball" outstanding.
Thank you for your fantastic feedback! We're thrilled to hear that you would recommend our app to other Shopify shop owners. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support.
We greatly appreciate your kind words about our customer service. If you have any further questions or need any assistance, please don't hesitate to reach out.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Amazing support team.
I had a problem and they help me in an instant.
Really appreciated it.
Thank you!!
Thank you for your feedback! We're thrilled to hear that you had an amazing experience with our support team.
We greatly appreciate your kind words and your appreciation of our support. We're here to assist you whenever you need it, so please don't hesitate to reach out if you have any further questions or need any assistance.
Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Awesome customer support, very patient and well versed with technicalities, awesome app overall! Recommended
Thank you for your fantastic feedback! We're delighted to hear that you had an awesome experience with our customer support team. We're also thrilled to know that you find our app awesome overall.
If you have any further questions, need assistance, or have any feedback as you continue to use our app, please don't hesitate to reach out.
Best regards,
KaktusApp team.
Excellent customer service and very efficient. There is 24/7 help when needed if you get stuck with the app.
Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our customer service team and that they were efficient in assisting you.
If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!
Best regards,
KaktusApp team.
Found the right app for our pre-order requirements. Very responsive support team at no extra cost in our part.
Thank you for taking the time to provide us with your feedback! We are delighted to hear that you found the right app for your pre-order requirements and that our support team was very responsive and helpful at no extra cost to you.
We appreciate your kind words and are always here to help if you have any questions or need further assistance.
Best regards,
KaktusApp team.
good customer service. helpful and kind people. thank you for all your help. will now use this for my website.
Thank you for taking the time to share your positive experience with our customer service team! We are delighted to hear that you found our team helpful and kind in providing assistance, and that you are now planning to use our app for your website.
Thank you again for choosing KaktusApp. We look forward to serving you and helping you grow your website.
Best regards,
KaktusApp team
