Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

May 3, 2023

Workd decent for what I need. Saved money vs hiring a developer. Thanks and appreciate all the help.

Weight It Out
United States
1 day using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're glad to hear that our app is working decently for your needs. It's great to know that it has helped you save money compared to hiring a developer to achieve the same functionality.

We're always here to assist you and ensure that you have a positive experience. If you have any further questions or need any additional help, please don't hesitate to reach out.

Best regards,
KaktusApp team.

Edited May 7, 2023

it was amazing! had a few issues but the rep did everything for me. My pre order is now perfect....

AUDE
United States
About 2 months using the app
Kaktus replied May 16, 2023

Thank you for your feedback! We're thrilled to hear that your experience with our app was amazing and that our representative was able to assist you effectively.

If you have any further questions or need any more assistance, please don't hesitate to reach out.

Thank you for choosing our app, and we appreciate your positive review!

Best regards,
KaktusApp team.

May 11, 2023

Helped with everything I needed, amazing customer support and very quick problem-solving responses.

Dualtron.uk
United Kingdom
31 minutes using the app
Kaktus replied May 16, 2023

Thank you so much for your feedback! We're thrilled to hear that our customer support team was amazing and provided quick problem-solving responses.

We're also delighted to know that we were able to help you with everything you needed. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to support you and ensure your continued success.

Best regards,
KaktusApp team.

May 24, 2023

Love the quick response and great customer service! This app is very easy to use! Highly recommend!

Pink Haley
United States
About 1 hour using the app
Kaktus replied May 26, 2023

Thank you for your positive feedback! We're delighted to hear that you love the quick response and great customer service provided by our team.

We're also thrilled to know that you find our app very easy to use. Thank you for recommending our app!

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 9, 2023

on hand to help even at 3am! very happy

Never Stand Still
United Kingdom
8 days using the app
Kaktus replied July 13, 2023

Thank you for your feedback! We're thrilled to hear that our support team was available to assist you when you needed it.

We greatly appreciate your kind words, and we're happy to know that you're very happy with the service provided.

If you have any further questions or need any assistance, please don't hesitate to reach out.

Best regards,
KaktusApp team.

June 15, 2023

Super very cool app. I enjoy using it, I also increased my sales with this app. I recommend for use.

iam
Ukraine
22 minutes using the app
Kaktus replied July 13, 2023

Thank you for your fantastic feedback! We're thrilled to hear that you find our app super cool and that you've been enjoying using it. It's great to know that you've also seen an increase in your sales with the help of our app.

We greatly appreciate your recommendation for others to use our app. Word-of-mouth recommendations are incredibly valuable to us, and we're grateful for your support and trust in our app.

If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for your support!

Best regards,
KaktusApp team.

December 5, 2022

Love the App, easy to use and accessible for customers. Andrian was so keen to respond on my queries.

Klug Educational Toys & Play
United Arab Emirates
About 2 months using the app
Kaktus replied May 11, 2023

Thank you for taking the time to share your positive experience with KaktusApp! We're glad to hear that you love our app and find it easy to use. We're also happy to hear that Andrian was able to promptly respond to your queries and provide you with excellent support.

If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Thanks again for choosing KaktusApp!

Best regards,
KaktusApp team.

December 7, 2022

Just installed the app, had some questions but Adrian was very helpful! Thanks for the quick help.

Yarn Story
India
23 minutes using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with KaktusApp! We're happy to hear that Adrian was able to assist you promptly and provide you with the help you needed.

Our team is always here to help with any questions or concerns you may have as you start using our app. We want to ensure that you have the best experience possible.

Thank you for choosing KaktusApp!

Best regards,
KaktusApp team.

December 29, 2022

Just installed the app, looks good so far. Had a technical question, the response was very speedy!

Gia London
United Kingdom
About 3 hours using the app
Kaktus replied May 11, 2023

Thank you for sharing your positive experience with our app! We are thrilled to hear that you find it promising so far. We're glad to hear that we were able to address your technical question promptly.

We're committed to providing our customers with the best experience possible, and we're here to help if you have any further questions or concerns.

Best regards,
KaktusApp team

February 9, 2023

Very good! And good technical support.
Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks a lot!

Macoriel
Canada
20 days using the app
Kaktus replied May 12, 2023

Thank you for sharing your positive experience with our app and technical support team! We are thrilled to hear that you found our app very good and that our support team was able to assist you effectively.

We are committed to providing a high-quality, user-friendly experience, and we appreciate your kind words and gratitude.

Thank you again for choosing KaktusApp!

Best regards,
KaktusApp team