Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

August 29, 2023

Easy to use and step by step instructions. Customer service was fast and fixed my problems immediately. Really we done app! Nice design and multiple options to fit exactly what you are looking for.

Bart's Taping Tools
Canada
33 minutes using the app
Kaktus replied December 10, 2025

We appreciate you taking the time to leave a review. It’s great to know the app meets your expectations.

Best regards,
Kaktus Team.

August 9, 2023

Andrian was a great help. What usually takes hours was solved in a short while. He was very helpfull.

Amousewithahouse
Australia
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you for the feedback! We're thrilled our support team delivered a great experience.

Best regards,
Kaktus Team.

August 22, 2023

Quick and easy. It works exactly for what I needed it to and it is free. Also, the customer support was fast.

Skiing Fucks
United States
About 1 hour using the app
Kaktus replied December 10, 2025

We truly appreciate you taking the time to leave this review. Knowing that the app is providing value and a smooth experience means a lot to our team.

Best regards,
Kaktus Team.

August 24, 2023

Really pleased with this app, I needed some support in setting it up, the customer support fast & efficient.

Scoot City Ltd
United Kingdom
About 1 hour using the app
Kaktus replied December 10, 2025

Your kind words are very much appreciated! We’re delighted that the app is performing well and supporting your business effectively.

Best regards,
Kaktus Team.

August 25, 2023

Everything went well. Vitalli was very helpful and solved the problem quickly. All I could ask for! Thank you.

joe trend shop
United States
About 19 hours using the app
Kaktus replied December 10, 2025

We're grateful for your review — happy to hear everything is working as expected.

Best regards,
Kaktus Team.

August 23, 2023

Great functionality and customer support. Lots of customizations available as well. Thanks for the assistance!

Saddlehill Cellars
United States
About 2 months using the app
Kaktus replied December 10, 2025

Thank you! We’re happy our support team was able to help you quickly.

Best regards,
Kaktus Team.

August 23, 2023

I needed some help with the button and they were able to get it right in less than 5 minutes. I appreciate the help tremendously.

Cardciety
United States
9 months using the app
Kaktus replied December 10, 2025

Really appreciate it — our support team works hard to help merchants like you!

Best regards,
Kaktus Team.

August 16, 2023

Easy to use and great customer service! The team was very quick to respond to my questions and help me set up pre-orders on our site.

RANI
Canada
6 days using the app
Kaktus replied December 10, 2025

So glad to hear that! Our team is always here if you need anything.

Best regards,
Kaktus Team.

August 11, 2023

I had some issues getting set up, live chat was very responsive and helpful. Were able to help me modify the design and get it set up.

Glitch Magic
United States
17 minutes using the app
Kaktus replied December 10, 2025

Thank you for sharing your experience! We’re delighted that our support team could guide you effectively and make your experience with the app seamless. Your feedback means a lot to us.

Best regards,
Kaktus Team.

August 21, 2023

Quick to get up & running. Customer service is quick to help and answer questions. Very excited at how easily we'll be able to take preorders now.

Heavenly Fabric Shop
United States
1 day using the app
Kaktus replied December 10, 2025

We’re so happy to hear that you’re satisfied with the support you received! Our team works hard to provide fast and reliable help, and it’s great to know it made a difference for you.

Best regards,
Kaktus Team.