Reviews (396)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and works reliably for pre-orders and backorders at product and variant level, helping avoid lost sales when items are out of stock. They like the free core features, customization of buttons and text to match themes, and quick storefront performance. Support is frequently praised as fast and hands-on, often resolving setup and design issues within minutes via live chat.

August 23, 2023

Outstanding app support! Incredibly fast responses and extremely helpful assistance. Impressed by the efficiency and effectiveness. Highly recommend!

Shokunin Knives
United States
About 2 hours using the app
Kaktus replied December 10, 2025

Thanks for the encouraging feedback — it motivates us to keep improving!

Best regards,
Kaktus Team.

August 22, 2023

The assistance was efficient and extremely helpful. Vitalii was able to adjust the widget based on our request within no time! Highly recommended. :)

Kahlmi
United States
About 2 hours using the app
Kaktus replied December 10, 2025

We’re grateful for your thoughtful review. It’s wonderful to hear that our support team could provide timely and helpful assistance to make your experience with the app even better.

Best regards,
Kaktus Team.

August 23, 2023

Very responsive support. Initial setup was a little confusing, but the support was great. Got everything done and setup via chat in less than 10 minutes!

Cleveland Museum of Art
United States
About 1 hour using the app
Kaktus replied December 10, 2025

So glad to hear that! Our team is always here if you need anything.

Best regards,
Kaktus Team.

August 18, 2023

So easy to install and their team is so helpful every step along the way. Liubava is amazing and is the person who helped me, which became a super easy and quick fix.

wildgroats
United States
2 days using the app
Kaktus replied December 10, 2025

Thank you for your wonderful review! Knowing that our support team was able to assist you and make things easier for your store truly encourages us to keep improving.

Best regards,
Kaktus Team.

August 23, 2023

The customer service is top-notch! Vitalli and 2 other people were very accommodating and helpful. Now I have a perfectly working pre-order button for our online store.

SAVA
Canada
About 5 hours using the app
Kaktus replied December 10, 2025

Your kind words mean a lot — thank you! We're always here to support you.

Best regards,
Kaktus Team.

Edited September 21, 2023

This is a really good app. Tech support is readily available when needed, though once you get the hang of it, you don't need tech support. I'm glad to support these people.

Hendrix Classics & Co
United States
About 1 month using the app
Kaktus replied December 10, 2025

Your kind words mean a lot — thank you! We're always here to support you.

Best regards,
Kaktus Team.

August 19, 2023

Seems to work for what I need. I wanted to set up a presale order for product that will be released in a few weeks. It was easy to set up and there was helpful customer service when I had a question

Aeemelia Skincare
United States
22 minutes using the app
Kaktus replied December 10, 2025

Thank you so much for your kind words — we're glad the app is bringing value to your business.

Best regards,
Kaktus Team.

July 25, 2023

This is a Free and useful application. They have a nice support and they reply really fast. Thanks!!

DOWN UNDER
Spain
2 months using the app
Kaktus replied December 10, 2025

Thank you! We’re delighted our support team and app met your expectations.

Best regards,
Kaktus Team.

July 25, 2023

Great and fast support , Adrian from help did all my requests in 5 minutes
Highly recommended.

SHOKO
Greece
About 1 hour using the app
Kaktus replied December 10, 2025

Thank you! We’re glad our support team could assist you and ensure everything went smoothly. Your kind words mean a lot to the entire team.

Best regards,
Kaktus Team.

July 25, 2023

A very user-friendly app that encountered some problems during use and received great help. It is highly recommended!

FairTools
New Zealand
About 5 hours using the app
Kaktus replied December 10, 2025

Your kind words mean a lot, thank you!

We're always here to support you.

Best regards,
Kaktus Team.