Reviews (1,245)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.

February 5, 2026

A great app and a great customer service
Reg was very patient and provided a solution!

Chef Works Japan
Japan
About 6 years using the app
Staytuned replied February 6, 2026

Thanks so much for the kind words!
We’re happy to hear you’re enjoying the app, and we’ll be sure to pass your feedback along to Reg. If you need anything else, just let us know!

April 20, 2026

Joseph is the best

Holy Pals
United States
Over 1 year using the app
Staytuned replied April 21, 2026

Joseph will be so glad to hear this! We’re happy he made such a strong impression and we’ll keep delivering that same level of experience.

January 27, 2026

Daniel was wonderful and helped me out tremendously

Lucky Paw Shoppe
United States
3 months using the app
January 23, 2026

The team was very nice and helpful when helping me deal with any problems during setup!

Mila Nova
Canada
3 days using the app
January 22, 2026

Easy to use, effective, flexible and a great support team who reply quickly and are really friendly and helpful.

Martine Rose
United Kingdom
Almost 2 years using the app
Staytuned replied January 23, 2026

Thanks so much for the great feedback!
We’re glad you’re finding Kiwi easy and flexible to use, and that our support team made the experience even better. We’re always here if you need anything.

January 22, 2026

The app runs very smoothly and works exactly as expected. The support team is super responsive and helpful whenever I have questions or need adjustments. Really happy with both the product and the service. Highly recommended!

Separatec
Hong Kong SAR
12 months using the app
Staytuned replied January 23, 2026

Thank you for the detailed and kind review! 🙌
We’re really happy to hear Kiwi is working smoothly for you and that our support team has been able to help whenever needed. Your recommendation truly means a lot to us.

Edited January 14, 2026

Very helpful and relentless support until the (sturdy) issue was solved - thanks again, awesome job!

Friend Sparky
Germany
5 months using the app
Staytuned replied January 13, 2026

Thank you for the kind words!
We’re really glad our team could help and stick with it until everything was fully resolved. Your feedback means a lot to us — and we’re always here if you need anything else.

January 12, 2026

It's very simple and easy to use, and the support team provides timely assistance. Highly recommended.

LAVISSI
China
6 days using the app
Staytuned replied January 13, 2026

Thank you for the great review!
We’re really happy to hear you find Kiwi easy to use and that our support team could assist you quickly. Your recommendation means a lot to us. If you ever need anything, we’re always here to help.

January 8, 2026

Costumer service it's great. Every time I have an issue a real person fixes it.

Underwater Collections
United States
10 months using the app
Staytuned replied January 12, 2026

Thank you for the kind words! 😊
We’re really glad to hear our team has been able to help whenever issues come up. Providing real, hands-on support is something we take pride in. If you ever need anything else, we’re always here for you.

January 6, 2026

Customer service is awesome. Has helped improve conversions

Cynical By Design
United States
8 months using the app
Staytuned replied January 12, 2026

Thank you for the great feedback!
We’re really glad to hear our support team could help and that Kiwi is contributing to better conversions. If you ever need anything else, we’re always here to help.