Reviews (1,245)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app reliably delivers clear, professional size charts and recommendations that boost customer confidence and reduce sizing questions and cart abandonment. It’s praised for clean, responsive tables, strong customization for different product types and units, and easy styling to match branding. Many find it simple to set up, good value on free or low-cost plans, and highlight fast, friendly support that quickly resolves theme and customization issues.

Edited June 11, 2026

very good helper!!

Ava & Mason
Netherlands
10 days using the app
Edited December 18, 2025

Joseph was excellent to work with. He was responsive, knowledgeable and resolved the issue efficiently. The size chart is now working perfectly. I really appreciated his support!!! Great experience overall.

12/17/25 - Also, shout-out-to Joseph for promptly confirming my annual billing of $67.10 will be implemented after my 14-day trial. Thank you for the quick and clear support. Much appreciated!!

Sandra Quinn Boutique
United States
6 days using the app
Staytuned replied December 18, 2025

Thank you so much for the wonderful feedback! 🙌
We’re really glad to hear Joseph was able to help you quickly and get the size chart working exactly as expected. He’ll appreciate the shout-out!

We’re also happy we could clarify your annual billing details promptly. Clear and transparent support is something we really value. Thanks again for taking the time to share your experience, and don’t hesitate to reach out if you need anything else!

Edited December 23, 2025

very good app; I like it. Also, the best customer service The reply is fast and to the point

HomeRun Prints
United States
4 months using the app
Staytuned replied December 9, 2025

Thank you for the 5-star review!
We’re really glad to hear you like the app — it means a lot to our team. If you ever need help or have ideas to make it even better, we’re here for you!

Edited December 31, 2025

Their online chat Ai is actually very helpful, but where they really shine are their live agents! Joseph and Markson have been very helpful and got things taken care of quickly. Thank you!

Wandering Owl Adventure Gear
United States
10 months using the app
Staytuned replied December 9, 2025

Thank you so much for the 5-star review! We’re really glad to hear that our AI chat was helpful — and even happier that Joseph delivered the fast, effective support you needed. We’ll make sure he sees your message!
If you ever need anything else, our team is always here to help.

November 20, 2025

Great help thanks to Markson! He solved my problem in a matter of minutes. Great job!

Solenne Vancouver
Netherlands
2 months using the app
Staytuned replied December 9, 2025

Thank you for the wonderful 5-star review!
We’re thrilled to hear that Markson was able to resolve your issue so quickly — we’ll be sure to share your kind words with him.
If you ever need anything else, we’re always here to help.

November 18, 2025

Great customer support, Joseph from the support very kind

JIM & MARY LOU
United States
4 days using the app
Staytuned replied December 9, 2025

Thank you for the awesome 5-star review!
We’re really glad to hear that you had a great experience with our customer support — and we’ll make sure Joseph sees your kind words!
If you ever need anything else, we’re here and happy to help.

November 17, 2025

app is smooth to use, and contact is prompt and useful.

Wearing Lab
China
Almost 2 years using the app
Staytuned replied November 19, 2025

Thank you so much for the great feedback! We’re really glad to hear the app feels smooth to use and that our team was able to support you quickly and effectively. If you ever need anything, we’re always here to help!

November 17, 2025

Very hard usage, customer support is never available. You always get an AI bot, and never able to get in touch with a real person

Zahir
Netherlands
8 months using the app
Staytuned replied November 19, 2025

We’re really sorry to hear about your experience, and we appreciate you sharing this feedback. Our goal is to make support easy and accessible — not frustrating.

I do want to clarify that your issue was already addressed and resolved by one of our technical support agents (not AI), and we’ve reached out again to check in and ensure everything is working properly on your end. If there’s anything still unclear or if you’re facing any new issues, we’re here and ready to help.

Thank you for giving us the chance to make this right.

November 14, 2025

Great and helpful customer service!!

phe phe
United States
25 days using the app
Staytuned replied November 19, 2025

Thank you so much! 🙏 We’re really glad to hear our team was able to help. If you ever need anything else, we’re always here for you! 💙

November 14, 2025

bets customer care and best app. using since 6 months

Taara
Pakistan
About 1 year using the app
Staytuned replied November 19, 2025

Thank you so much for the kind words! 🙌 We’re really happy to hear you’ve had a great experience with both the app and our customer care over the past six months. We truly appreciate you sticking with us — and we’re always here if you need anything!